The first place to look is in your job's logs. Visit the ducc-mon jobs page ducchost:42133/jobs.jsp then click on the id of your job. Examine the logs by clicking on each log file name looking for any revealing information. Feel free to post non-confidential snippets here, or If you'd like to chat in real time we can use hipchat. Lou. On Thu, Nov 9, 2017 at 5:19 AM, priyank sharma wrote: > All! > > I have a problem regarding DUCC cluster in which a job process gets stuck > and keeps on processing the same batch again and again due to maximum > duration the batch gets reason or extraordinary status *"**CanceledByUser" > *and then gets restarted with the same ID's. This usually happens after 15 > to 20 days and goes away after restarting the ducc cluster. While going > through the data store that is being used by CAS consumer to ingest data, > the data regarding this batch does never get ingested. So most probably > this data is not being processed. > > How to check if this data is being processed or not? > > Are the resources the issue and why it is being processed after restarting > the cluster? > > We have three nodes cluster with 32gb ram, 40gb ram and 28 gb ram. > > > > -- > Thanks and Regards > Priyank Sharma > >