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From Patricia Shanahan <>
Subject Re: Save process and files turned to hashes
Date Mon, 31 Jul 2017 17:09:59 GMT
This issue is my current focus, so the analysis is very valuable and 
timely. It seems likely that there is a common problem, applying to both 
documents and profiles, of AOO believing it has finished writing 
something too early.

Unfortunately, I don't think we have any developers who are familiar 
with AOO's file write code. I am trying to learn my way around it, but 
that may take some time.

It would be useful to have a survey of the configurations in which these 
problems happen. Are they associated with specific operating systems? 
More prevalent with network drives?

Would it be useful for me to read the original thread, or is this an 
effective summary?

On 7/31/2017 9:39 AM, Rory O'Farrell wrote:
> John_Ha, a valued contributor to the OO User Forum, has asked me to post this to the
developer list.  It is a continuation of a previous thread with the same title at
> -----------------------
> John_Ha writes
> I think that the hashtags are misleading.
> The problem is that occasionally Writer creates a flat ASCII file which is full of NULL
characters and saves the file as a .odt file.
> This .odt file is NOT a zipped file and it does NOT have any of the usual (content.xml
or styles.xml) files. This .odt file is just a flat ASCII file, often very large (the same
size as the original document?), but completely full of NULL characters. Go to
for an example file - crappyfile.odt is 24 kBytes of NULL characters.
> Go to [Hint] How did I fix my ODT file at
The thread has been viewed 194,820 times suggesting this is a serious problem of considerable
interest to users. No other thread in the forum has been read as often.
> When the user attempts to open what is effectively a flat ASCII file, Writer recognises
it is an ASCII file and opens it as if it was a .txt file, and offers the filter pop-up. The
NULL characters are then displayed as hashtags.
> I think that the questions the developers ought to be asking include:
> 1 At what point in the save process is space on the disk reserved to write the .odt file?
> 2 Why is this space full of NULL characters - why isn't it random junk from the disk?
How are the NULL characters written?
> 3 What happens to prevent the genuine file being written?
> 4 Why is the file full of NULL characters saved as a .odt file?
> 5 How can Writer save a file as a .odt file which is not a ZIP file? Why was the ZIP
process not activated before the file was saved?
> 6 Note that Writer continues to write to the disk long after (as much as 30 seconds after
on a slow network installation) the blue dotted bar crossing the bottom of the screen has
stopped. Does this have an effect? What happens if something interrupts Writer while it is
doing these silent writes?
> 7 There are many, many problems seen on the forum (e.g. spell check stops working) which
are fixed by creating a new User Profile. As parts of the User Profile (eg registrymodifications.xcu
and others) seem to get written AFTER the .odt file has been written, is a corrupted User
Profile a manifestation of the same, or similar, problem?
> 8 Can the .odt file be written as an atomic process such that either "the file as it
was when it opened for editing" is saved; or "the file as it is now" is saved. Note that the
temporary file C:\Users\my_name\AppData\Local\Temp\svftc2x7.tmp\svftdera.tmp (or similar random
name) is a copy of the .odt file as it was opened; and is only deleted when the file is saved.
Can a check be made and this temporary file not be deleted until it is known that the proper
.odt file has been successfully saved?
> 9 It is only GUESSING which suggests that over hasty shutting of a laptop lid could be
the cause of this. I struggle to see how this could cause it because I understood that hibernation
/ shutting a laptop lid causes a graceful shut down, and not one where data might be lost.
If this is the problem, then is the long delay after the blue bar has ceased causing the problem,
and any data waiting to be written is lost? Does Writer handle the "graceful shutdown" instruction
from Windows properly?
> 10 I also think that USB sticks are a red-herring. Later versions of Windows come with
the default setting of not using cacheing (the user has to switch it on) so USB sticks can
be withdrawn very soon.
> In conclusion: I think it needs an analysis of what happens during a Save to understand
> a) at what point is a large, flat ASCII file full of NULL characters created?
> b) how can this file be saved as a .odt file when .odt files are ZIPped files?
> I think that this analysis will lead to a better understanding of where the problem lies.
> John_Ha
> -----------------------------------

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