From users-return-2629-archive-asf-public=cust-asf.ponee.io@netbeans.apache.org Fri Mar 29 19:13:37 2019 Return-Path: X-Original-To: archive-asf-public@cust-asf.ponee.io Delivered-To: archive-asf-public@cust-asf.ponee.io Received: from mail.apache.org (hermes.apache.org [140.211.11.3]) by mx-eu-01.ponee.io (Postfix) with SMTP id 2BB0D180629 for ; Fri, 29 Mar 2019 20:13:36 +0100 (CET) Received: (qmail 87270 invoked by uid 500); 29 Mar 2019 19:13:34 -0000 Mailing-List: contact users-help@netbeans.apache.org; run by ezmlm Precedence: bulk List-Help: List-Unsubscribe: List-Post: List-Id: Delivered-To: mailing list users@netbeans.apache.org Received: (qmail 87260 invoked by uid 99); 29 Mar 2019 19:13:34 -0000 Received: from pnap-us-west-generic-nat.apache.org (HELO spamd3-us-west.apache.org) (209.188.14.142) by apache.org (qpsmtpd/0.29) with ESMTP; Fri, 29 Mar 2019 19:13:34 +0000 Received: from localhost (localhost [127.0.0.1]) by spamd3-us-west.apache.org (ASF Mail Server at spamd3-us-west.apache.org) with ESMTP id 75F97180DE3 for ; 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a=rsa-sha256; c=relaxed/relaxed; d=visainc.onmicrosoft.com; s=selector1-visa-com; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=bjiR5/Jpw62cvUz0LfmeuSO1v6uUhtltCDUglN1zkVo=; b=k2Y3sZ2nM5deN0s99jrU4++in1R/sfXP/1urY3Ay+W86D0C1plR6W1S9vn/2AUu7hHuE6LQzV904XKgnlnPzvql/SVUdsZNvXUv17WM0SBnVE5GuU+8ffGVoKh1MpSq+Pzo94ZJiySF4DySQtq+XwsDMv3Cx9BVEWnLqGmF+vKA= From: "Greenberg, Gary" To: "users@netbeans.apache.org" Subject: Changes in Netbeans bug reporting Thread-Topic: Changes in Netbeans bug reporting Thread-Index: AdTmYdEkNL5QyiSxR2ehq16nUyLjtw== Date: Fri, 29 Mar 2019 19:13:21 +0000 Message-ID: Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: authentication-results: spf=none (sender IP is ) smtp.mailfrom=ggreenbe@visa.com; x-ms-publictraffictype: Email x-ms-office365-filtering-correlation-id: 222f78eb-9673-4bed-68bf-08d6b47a9c01 x-microsoft-antispam: BCL:0;PCL:0;RULEID:(2390118)(7020095)(4652040)(8989299)(5600127)(711020)(4605104)(4534185)(4627221)(201703031133081)(201702281549075)(8990200)(2017052603328)(7153060)(49563074)(7193020);SRVR:BYAPR10MB3351; 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boundary="_004_BYAPR10MB3589DC8DF1500D5E01930973A35A0BYAPR10MB3589namp_"; type="multipart/alternative" MIME-Version: 1.0 X-MS-Exchange-CrossTenant-Network-Message-Id: 222f78eb-9673-4bed-68bf-08d6b47a9c01 X-MS-Exchange-CrossTenant-originalarrivaltime: 29 Mar 2019 19:13:21.4640 (UTC) X-MS-Exchange-CrossTenant-fromentityheader: Hosted X-MS-Exchange-CrossTenant-id: 38305e12-e15d-4ee8-88b9-c4db1c477d76 X-MS-Exchange-CrossTenant-mailboxtype: HOSTED X-MS-Exchange-Transport-CrossTenantHeadersStamped: BYAPR10MB3351 X-OriginatorOrg: visa.com --_004_BYAPR10MB3589DC8DF1500D5E01930973A35A0BYAPR10MB3589namp_ Content-Type: multipart/alternative; boundary="_000_BYAPR10MB3589DC8DF1500D5E01930973A35A0BYAPR10MB3589namp_" --_000_BYAPR10MB3589DC8DF1500D5E01930973A35A0BYAPR10MB3589namp_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable It used to be semi-automatic in previous versions up to 8.2 I.e. when an error appear in notification window and you open it, there was= a button to submit report to Netbeans. Now it is purely manual - this button is gone. You have to copy content of = the error log, got to JIRA, create a ticket and paste error there. Additionally, JIRA is rigged to not accepting these tickets. I tried 4 times to create this ticket, after an error popped this morning d= uring background scanning of projects. Every time JIRA page becomes unresponsive and has to be killed. Finally I g= ave up. I wonder - was it done to look better in eyes of community? Gary Greenberg Staff Software Engineer Data Product Development, BI-A E: ggreenbe@visa.com M: 650-269-7902 [EmailSig-TaglineVersion] --_000_BYAPR10MB3589DC8DF1500D5E01930973A35A0BYAPR10MB3589namp_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable

It used to be semi-automatic in previous versions up= to 8.2

I.e. when an error appear in notification window and= you open it, there was a button to submit report to Netbeans.

Now it is purely manual – this button is gone.= You have to copy content of the error log, got to JIRA, create a ticket an= d paste error there.

Additionally, JIRA is rigged to not accepting these = tickets.

I tried 4 times to create this ticket, after an erro= r popped this morning during background scanning of projects.

Every time JIRA page becomes unresponsive and has to= be killed. Finally I gave up.

 

I wonder – was it done to look better in eyes = of community?

 

Gary Greenberg

Staff Software Engineer

Data Product Development, BI-A

E: ggreenbe@visa.com

M: 650-269-7902

 

3D"EmailSig-TaglineVersion"

 

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