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From "Chris Lambertus (JIRA)" <j...@apache.org>
Subject [jira] [Updated] (INFRA-12561) comment on an issue via email on JIRA
Date Thu, 08 Sep 2016 00:18:20 GMT

     [ https://issues.apache.org/jira/browse/INFRA-12561?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
]

Chris Lambertus updated INFRA-12561:
------------------------------------
    Status: Waiting for user  (was: Waiting for Infra)

> comment on an issue via email on JIRA
> -------------------------------------
>
>                 Key: INFRA-12561
>                 URL: https://issues.apache.org/jira/browse/INFRA-12561
>             Project: Infrastructure
>          Issue Type: Wish
>          Components: JIRA
>            Reporter: hongbin ma
>
> Hi 
> This is Hongbin from Apache Kylin, thanks for your time!
> I subscribed Kylin's mail list dev@kylin.apache.org, and I can successfully receive emails
when Kylin JIRAs are being created. (for example: [jira] [Created] (KYLIN-1973) bla bla bla)
> Such emails are sent from jira@apache.org, and contains "Reply-To: dev@kylin.apache.org",
so when anyone clicked reply, his/her response will be sent to dev@kylin.apache.org.
> The issue is that such replies will not be automatically converted to a "comment" in
the JIRA, which makes the JIAR page end up with less messages than the mail list thread. It
might be confusing to the new comers at the JIRA page.
> Another observation is that if I manually add "jira@apache.org" to the reply's receivers'
list, the email will be converted to a JIRA comment, like this one: https://issues.apache.org/jira/browse/KYLIN-1973?focusedCommentId=15460558&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-15460558



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