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From "Christopher Tubbs (JIRA)" <j...@apache.org>
Subject [jira] [Commented] (INFRA-11675) Make "ASF GitHub Bot" less spammy on JIRA
Date Thu, 14 Apr 2016 14:36:25 GMT

    [ https://issues.apache.org/jira/browse/INFRA-11675?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=15241271#comment-15241271
] 

Christopher Tubbs commented on INFRA-11675:
-------------------------------------------

Hmm, all those seem useful... I don't think we want any of them disabled, just possibly the
JIRA integration a bit improved. The problem is just that they generate redundant notifications
when they make comments on JIRA instead of updating the Work Log.

> Make "ASF GitHub Bot" less spammy on JIRA
> -----------------------------------------
>
>                 Key: INFRA-11675
>                 URL: https://issues.apache.org/jira/browse/INFRA-11675
>             Project: Infrastructure
>          Issue Type: Improvement
>          Components: Github, JIRA
>            Reporter: Christopher Tubbs
>            Priority: Minor
>              Labels: #bugbash
>
> "ASF GitHub Bot" is currently mirroring all comments (and all the surrounding code being
commented on) for pull requests to GitHub onto JIRA. This results in a lot of spam, users
get lots of extra notifications:
> 1. Subscribers to GitHub issues get notified by GitHub of comments
> 2. Subscribers to mailing list get notified by "ASF GitHub Bot"
> 3. Subscribers to JIRA issues get notified by new comments from JIRA
> 4. Subscribers to mailing list get notified of new comments from ASF JIRA Bot (because
JIRA comments and certain other activities go to the mailing lists too)
> I think items 1 and 2 are reasonable, but 3 and 4 are very redundant. Further, they make
the JIRA comment thread unusable, because they are so full of spam, they cannot be reasonably
followed.
> I propose two changes to the way ASF GitHub Bot works:
> 1. ASF GitHub Bot should create a new external link to the pull request so it can be
easily found from folks visiting the JIRA.
> 2. ASF GitHub Bot should not create comments on JIRA issues. Instead, it should only
contribute to the "Work Log" for the JIRA.
> These two changes make JIRA and GitHub play more nicely together, because links are easy
for users to follow, JIRA comments are less noisy and more useful, and "Work Log" activity
does not trigger spammy redundant notifications of type 3 and 4.
> One example (though, I'm sure not the worst example) of "ASF GitHub Bot" gone wild is:
ACCUMULO-4187 and https://github.com/apache/accumulo/pull/90



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