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From "Herbert Duerr (JIRA)" <j...@apache.org>
Subject [jira] [Commented] (INFRA-7594) Apache Mail blacklisted by SenderScore (aka "ReturnPath")
Date Tue, 27 May 2014 15:35:02 GMT

    [ https://issues.apache.org/jira/browse/INFRA-7594?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=14009803#comment-14009803
] 

Herbert Duerr commented on INFRA-7594:
--------------------------------------

I had to request the removal of hermes.apache.org from the senderscore blacklist about once
a week since I reported it six weeks ago. Fortunately we got whitelisted every time after
that request, but in the meantime all mails got dropped to all receivers behind some important
mail services. 

AFAIK senderscore.org works with many mail-providers by analyzing mail marked as spam by end-users,
calculatie their senderscore and blacklisting servers if it exceeds a threshold. So apparently
there are quite a few people who mark hermes mails as spam. Analyzing the spam problem is
only possible by people with hermes-karma...

> Apache Mail blacklisted by SenderScore (aka "ReturnPath")
> ---------------------------------------------------------
>
>                 Key: INFRA-7594
>                 URL: https://issues.apache.org/jira/browse/INFRA-7594
>             Project: Infrastructure
>          Issue Type: Bug
>          Components: Mail (qmail)
>            Reporter: Herbert Duerr
>
> Many Email providers use the service of https://www.senderscore.org/ named "ReturnPath"
in their fight against spam. If an IP address is blacklisted by senderscore then all the recipients
don't even get to see the mails from such spam servers.
> For some reason hermes.apache.org got blacklisted three times in the last few days. One
can check whether it is currently blacklisted using their https://www.senderscore.org/blacklistlookup/
page. It is possible to request the blacklist status to be removed using their https://www.senderscore.org/rtbl/
page (I just did it for the third time), but it seems that hermes.apache.org is abused recently
to send spam mail, so it gets blacklisted again.
> The only way to solve this to fix it at the root of the problem. Someone with enough
karma on hermes.apache.org needs the check the spam problem and/or work with them to resolve
this spam->blacklist issue. Mails being dropped for days and users not getting them at
all is a serious problem.



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