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From "Christophe Capel (JIRA)" <j...@apache.org>
Subject [jira] [Commented] (INFRA-7013) Request Atlassian Service Desk for JIRA
Date Thu, 21 Nov 2013 04:25:36 GMT

    [ https://issues.apache.org/jira/browse/INFRA-7013?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13828481#comment-13828481
] 

Christophe Capel commented on INFRA-7013:
-----------------------------------------

Tony, 

We have some documentation but we kept it lightweight, you can check it at: https://confluence.atlassian.com/display/SERVICEDESK/JIRA+Service+Desk+Documentation

Otherwise I would suggest you check our deep dive at: https://www.atlassian.com/software/jira/service-desk/demo
You can use the links under the video to jump to the section that interests you.

Let me know if there is anything else we can do.

Thanks Nicholas for sharing your screens and helping out!

Cheers
Christophe Capel

> Request Atlassian Service Desk for JIRA
> ---------------------------------------
>
>                 Key: INFRA-7013
>                 URL: https://issues.apache.org/jira/browse/INFRA-7013
>             Project: Infrastructure
>          Issue Type: New Feature
>          Components: JIRA
>            Reporter: Chris Lambert
>            Assignee: Tony Stevenson
>         Attachments: Screen Shot 2013-11-20 at 9.24.09 AM.png, Screen Shot 2013-11-20
at 9.26.08 AM.png, Screen Shot 2013-11-20 at 9.29.56 AM.png, Screen Shot 2013-11-20 at 9.30.20
AM.png
>
>
> We're using [Service Desk|https://www.atlassian.com/software/jira/service-desk] feature
here at Twitter, and it's pretty awesome.  Any chance we could have it installed here at Apache?
 It's a great tool for helping devs keep track of work.



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