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From "Mark Thomas (JIRA)" <j...@apache.org>
Subject [jira] [Closed] (INFRA-3528) Modify JIRA mail subject (slightly) for (much) better JIRA mails threads detection by GMAIL
Date Sun, 20 Mar 2011 20:05:06 GMT

     [ https://issues.apache.org/jira/browse/INFRA-3528?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
]

Mark Thomas closed INFRA-3528.
------------------------------


Note if this change causes issues (can't imagine how but you never know) it will be reverted.

> Modify JIRA mail subject (slightly) for (much) better JIRA mails threads detection by
GMAIL
> -------------------------------------------------------------------------------------------
>
>                 Key: INFRA-3528
>                 URL: https://issues.apache.org/jira/browse/INFRA-3528
>             Project: Infrastructure
>          Issue Type: Wish
>      Security Level: public(Regular issues) 
>          Components: JIRA
>            Reporter: Doron Cohen
>            Assignee: Mark Thomas
>            Priority: Minor
>
> JIRA mails subject line is formatted in such a way that leads GMAIL to put mails of the
same JIRA issue in separate threads, because of the words "Created" , "Updated" , "Commented"
, "Resolved" appearing in the subject line.
> I just learned from a discussion of this in Lucene (see [1] below) that there is a simple
work around for this: modify the subject line so that the specific action words like "Created",
"Updated", etc. appear within the square brackets, as in:
> - [jira - Updated]: (SOLR-1499) SolrEntityProcessor - DIH EntityProcessor that queries
an external Solr via SolrJ
> instead of current
> - [jira] Updated: (SOLR-1499) SolrEntityProcessor - DIH EntityProcessor that queries
an external Solr via SolrJ
> It appears that GMAIL threads detection ignores the text within the squared brackets.
> I tested this by sending some mails 
> To my understanding this is now supported by JIRA (see [2] below).
> Is this correct? - can the Apache JIRA subject line be modified accordingly?
> If so, can it be modified for specific projects, or should that be a single same setting
for all Apache projects?
> If this is possible at all, if setting per project is possible, I will ask in Lucene
dev list to make sure there are no objections to changing this for SOLR and LUCENE. 
> Thanks,
> Doron
> References:
> [1] http://www.gossamer-threads.com/lists/lucene/java-dev/117977?search_string=jira%20gmail%20threading;#117977
> [2] http://jira.atlassian.com/browse/JRA-3609
> * This was also discussed in INFRA-3403 but the solution suggested there is no longer
possible.

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