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From "Mark Thomas (JIRA)" <j...@apache.org>
Subject [jira] Commented: (INFRA-3528) Modify JIRA mail subject (slightly) for (much) better JIRA mails threads detection by GMAIL
Date Sat, 19 Mar 2011 10:25:29 GMT

    [ https://issues.apache.org/jira/browse/INFRA-3528?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=13008753#comment-13008753
] 

Mark Thomas commented on INFRA-3528:
------------------------------------

Subjects starting "[jira - updated]..." isn't possible without for more hacking than I am
prepared to undertake for this issue. However, "[jira] [updated] ..." is easy. I don't have
a gmail account to test this so if you could test this and update this issue with the results
that would be great. If it works, I'll make the necessary changes. If it doesn't, this will
get resolved as WONTFIX.

> Modify JIRA mail subject (slightly) for (much) better JIRA mails threads detection by
GMAIL
> -------------------------------------------------------------------------------------------
>
>                 Key: INFRA-3528
>                 URL: https://issues.apache.org/jira/browse/INFRA-3528
>             Project: Infrastructure
>          Issue Type: Wish
>      Security Level: public(Regular issues) 
>          Components: JIRA
>            Reporter: Doron Cohen
>            Priority: Minor
>
> JIRA mails subject line is formatted in such a way that leads GMAIL to put mails of the
same JIRA issue in separate threads, because of the words "Created" , "Updated" , "Commented"
, "Resolved" appearing in the subject line.
> I just learned from a discussion of this in Lucene (see [1] below) that there is a simple
work around for this: modify the subject line so that the specific action words like "Created",
"Updated", etc. appear within the square brackets, as in:
> - [jira - Updated]: (SOLR-1499) SolrEntityProcessor - DIH EntityProcessor that queries
an external Solr via SolrJ
> instead of current
> - [jira] Updated: (SOLR-1499) SolrEntityProcessor - DIH EntityProcessor that queries
an external Solr via SolrJ
> It appears that GMAIL threads detection ignores the text within the squared brackets.
> I tested this by sending some mails 
> To my understanding this is now supported by JIRA (see [2] below).
> Is this correct? - can the Apache JIRA subject line be modified accordingly?
> If so, can it be modified for specific projects, or should that be a single same setting
for all Apache projects?
> If this is possible at all, if setting per project is possible, I will ask in Lucene
dev list to make sure there are no objections to changing this for SOLR and LUCENE. 
> Thanks,
> Doron
> References:
> [1] http://www.gossamer-threads.com/lists/lucene/java-dev/117977?search_string=jira%20gmail%20threading;#117977
> [2] http://jira.atlassian.com/browse/JRA-3609
> * This was also discussed in INFRA-3403 but the solution suggested there is no longer
possible.

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