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From "Dawid Weiss (JIRA)" <j...@apache.org>
Subject [jira] Commented: (INFRA-3403) procmail e-mail processing (JIRA mails and gmail threads issue).
Date Mon, 07 Feb 2011 12:26:30 GMT

    [ https://issues.apache.org/jira/browse/INFRA-3403?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=12991351#comment-12991351

Dawid Weiss commented on INFRA-3403:

Ugh... Darn. Procmail really is a lifesaver in this case because there are virtually no alternatives
to this problem. Basically, the options are:

1) modify gmail to support conversation headers in e-mails. [not possible for obvious reasons]
2) modify Apache JIRA to send update e-mails with constant subject header [can be done, but
requires manual template tweaking. Also, some people may not like this and it's a global change],
3) use local filtering [temporarily works fine].

I don't see any other ways to achieve the desired outcome. If you can suggest something, I'd
definitely try it.

While I do understand the security issues resulting from local filtering, I'm sure procmail/
mta can be configured to use a jailbox or something of this kind. Going back to non-threaded
JIRA messages will be very inconvenient (for me and perhaps others).

> procmail e-mail processing (JIRA mails and gmail threads issue).
> ----------------------------------------------------------------
>                 Key: INFRA-3403
>                 URL: https://issues.apache.org/jira/browse/INFRA-3403
>             Project: Infrastructure
>          Issue Type: Wish
>      Security Level: public(Regular issues) 
>          Components: Infra Wishlist, JIRA, Mail (qmail)
>            Reporter: Dawid Weiss
>            Priority: Minor
> Hi. There's been an exchange of e-mails on the Lucene mailing list (started by me) about
the issue gmail has with grouping (creating threads) out of JIRA notification e-mails. Apparently,
gmail does not make use of standard e-mail headers and groups by e-mail subject ONLY (sadly,
it doesn't seem like they will ever to anything about it). For those using gmail with high-volume
projects like Lucene this creates a big headache because every update of each issue generates
a new e-mail and there is no way to 'mute' an entire issue.
> A couple home-grown solutions have been suggested -- modifying subjects via IMAP directly
on gmail accounts and (mine) modifying e-mail subject headers by piping e-mails through procmail.
> Is it possible/ allowed for apache committers (those having @apache.org e-mails) to use
procmail on people.apache.org? What is the "correct" way of setting up a procmail filter together
with the existing MTA (and .forward rule, I assume)?
> Thanks in advance for your help.

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