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From Mark Thomas <ma...@apache.org>
Subject Re: jira account
Date Tue, 30 Aug 2011 15:07:04 GMT
On 30/08/2011 15:53, Jérémy SEVELLEC wrote:
> How can i prove the ownership? I can give you my username account and my old
> email address. It's the address of my old company.

Sorry, not good enough. On a public Jira instance like the ASF's, anyone
can access that information.

If it is the account I think it is, it hasn't created any issues or been
assigned any issues so creating a new account really is the simplest option.


> Le 30 août 2011 16:41, Mark Thomas <markt@apache.org> a écrit :
>> On 30/08/2011 15:18, Jérémy SEVELLEC wrote:
>>> Hi,
>>> I've lost my jira account password and the email address to reset no
>> longer
>>> exists.
>>> Can someone help me to keep my username account? (by changing the mail in
>> my
>>> account for example or something like that)
>> Sorry, no. The infrastructure team does not just hand over control of
>> accounts to anyone that asks for it. If you can't prove ownership of the
>> account (e.g. by access to the associated e-mail) you will have to
>> create a new account. If you can prove account ownership then we will
>> happily change the associated e-mail so you can reset the password.
>> Mark

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