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From John Dale <jcdw...@gmail.com>
Subject Re: Tomcat 8.5.13 - random issue with HTTPS (blank page) - working good with HTTP
Date Wed, 06 Mar 2019 15:46:00 GMT
Is there reference to this file in the tomcat startup output?  Are you
*sure* that this is being loaded?

On 3/6/19, youness.dakkoun@bnpparibasfortis.com
<youness.dakkoun@bnpparibasfortis.com> wrote:
> This is the content of the log4j.properties file:
>
> # Root logger
> # console will log to console (local tomcat) or stdout.log im Tomcat/logs
> log4j.rootLogger=ALL, console
>
> # Console appender.
> log4j.appender.console=org.apache.log4j.ConsoleAppender
> log4j.appender.console.layout=org.apache.log4j.PatternLayout
> log4j.appender.console.layout.ConversionPattern=%d [%t] %-5p %c - %m%n
>
> # File appender.
> log4j.appender.file=org.apache.log4j.RollingFileAppender
> log4j.appender.file.File=PsClient.log
> log4j.appender.file.layout=org.apache.log4j.PatternLayout
> log4j.appender.file.layout.ConversionPattern=%d [%t] %-5p %c - %m%n
>
>
> # Leave an empty line at the end of the file for unix.
>
>
>
> -----Original Message-----
> From: John Dale [mailto:jcdwrrc@gmail.com]
> Sent: Wednesday, March 06, 2019 1:44 PM
> To: Tomcat Users List
> Subject: Re: Tomcat 8.5.13 - random issue with HTTPS (blank page) - working
> good with HTTP
>
> Check your log4j configuration .. make sure it's got a console
> appender configured (based on the log file names, it would seem like a
> console logger will be required).  If you can, try to post up your
> log4j configuration .. there will be key classes for logging within
> tomcat that must be enabled.
>
> On 3/6/19, youness.dakkoun@bnpparibasfortis.com
> <youness.dakkoun@bnpparibasfortis.com> wrote:
>> Those are the files on tomcat/logs/*
>>
>> - commons-daemon.YYYY-MM-DD.log
>> - tomcat.gc.log
>> - stdout.log
>> - stderr.log
>>
>> This Tomcat is used inside SAP Business Objects.
>> My questions are:
>> - How we can get better logs on Tomcat ?
>> - Do you already had that kind of behaviour --> From HTPPS you get a
>> blank
>> page and via HTTP it works, this is when I use the url of  BIlaunchPad
>> from
>> SAP Business Objects
>> - Is there a tool I can use to have better logging of Tomcat ? or how to
>> set
>> the tomcat config to get more usefull logs
>>
>> Thanks in advance,
>> Youness
>>
>>
>>
>>
>>
>>
>> -----Original Message-----
>> From: John Dale [mailto:jcdwrrc@gmail.com]
>> Sent: Tuesday, March 05, 2019 9:25 PM
>> To: Tomcat Users List
>> Subject: Re: Tomcat 8.5.13 - random issue with HTTPS (blank page) -
>> working
>> good with HTTP
>>
>> I do not typically use that log file .. have you searched other log
>> files in the tomcat/logs/* directory?
>>
>> On 3/5/19, youness.dakkoun@bnpparibasfortis.com
>> <youness.dakkoun@bnpparibasfortis.com> wrote:
>>> <tomcat>/logs/stderr.log
>>>
>>> -----Original Message-----
>>> From: John Dale [mailto:jcdwrrc@gmail.com]
>>> Sent: Tuesday, March 05, 2019 4:57 PM
>>> To: Tomcat Users List
>>> Subject: Re: Tomcat 8.5.13 - random issue with HTTPS (blank page) -
>>> working
>>> good with HTTP
>>>
>>> Which log file are you looking at?  <tomcat>/logs/catalina.out?
>>>
>>> On 3/5/19, youness.dakkoun@bnpparibasfortis.com
>>> <youness.dakkoun@bnpparibasfortis.com> wrote:
>>>> We only use tomcat log files but we don't find relevant information on
>>>> it
>>>> as
>>>> we don't received an error messages but just a blank page.
>>>> --> is there a way to have more detailed logging  ?
>>>>
>>>> I think it's a matter of config parameter to limit the number of
>>>> connections
>>>> but we need first to have a clea view of the behaviour from logging..
>>>>
>>>> No the timeout is set it up to 60min but the error can come every
>>>> minute
>>>>
>>>> What is the best practice to configure the tomcat in a more efficient
>>>> way
>>>> ?
>>>>
>>>>
>>>> Do you want the HTTPS config we have ? from Tomcat configuration JAVA
>>>> tab
>>>> ?
>>>>
>>>>
>>>> -----Original Message-----
>>>> From: John Dale [mailto:jcdwrrc@gmail.com]
>>>> Sent: Monday, March 04, 2019 6:45 PM
>>>> To: Tomcat Users List
>>>> Subject: Re: Tomcat 8.5.13 - random issue with HTTPS (blank page) -
>>>> working
>>>> good with HTTP
>>>>
>>>> We need some more information .. what are you using to log?
>>>>
>>>> Do you wait to see if there will be a timeout, after which something
>>>> more meaningful might appear in the logs?
>>>>
>>>> Memory/resource leak would be my guess.  Uses all the threads, none of
>>>> which seem to be properly reclaimed, so it eventually just hangs
>>>> waiting for a processing thread.
>>>>
>>>> Need more info.
>>>>
>>>> Hey gang - are there any known issues like this?
>>>>
>>>> On 3/4/19, youness.dakkoun@bnpparibasfortis.com
>>>> <youness.dakkoun@bnpparibasfortis.com> wrote:
>>>>> Dear,
>>>>>
>>>>> We are facing instability on our BI platform due to Tomcat.
>>>>>
>>>>> We have our https url working but sometimes, we get a blank page and
>>>>> stay
>>>>> like that for several time, in the meantime if we use the url without
>>>>> HTTPS
>>>>> as HTTP it works.
>>>>>
>>>>> The only fix we apply know is to restart the tomcat but this is not a
>>>>> solution...
>>>>>
>>>>> So, the issue is related to HTTPS, can you help us to tackle this
>>>>> problem
>>>>> and find the root cause ? and better logging ?
>>>>>
>>>>> ======================================================
>>>>> BNP Paribas Fortis disclaimer:
>>>>> http://www.bnpparibasfortis.com/e-mail-disclaimer.html
>>>>>
>>>>> BNP Paribas Fortis privacy policy:
>>>>> https://www.bnpparibasfortis.com/footer-pages/privacy-policy
>>>>>
>>>>> ======================================================
>>>>>
>>>>
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>>>>
>>>
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>>
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>>
>
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