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From Igor Cicimov <>
Subject Re: SSL Root Cert install
Date Wed, 05 Nov 2014 22:29:23 GMT
On 06/11/2014 8:46 AM, "Matthew Smith" <> wrote:
> I'm running Apache Tomcat 7 on Windows Server 2008 R2 with Java jdk
> 1.8.0_25. I was able to use the keytool.exe command with the -genkey
> to create a keystore. I then used keytool.exe to create a CSR which I
> submitted to an issuer and received a certificate. I have to use
> keytool.exe to import the Root and Chain certificates first. I can't get
> the import of the Root certificate to work. I get the error message
> "keytool error:
> C:\Users\Administrator\root.cer (The system cannot find the file
> Searches I do for this error seem to only net me results when people run
> keytool.exe and it can't find their .keystore. Keytool.exe finds my
> keystore just fine, it can't find the actual root.cer file though. I've
> tried putting that cert file in the C:\Users\Administrator folder with the
> .keystore file, I've put it in the Java jdk folders, I've put it in the
> tomcat7 folder, and keytool.exe still can't find it. I've download the
> Microsoft Process Monitor util and setup a filter to watch for any
> commands/errors related to my root.cer file, and the keytool.exe process
> can access the root.cer file, even though the import fails. I've modified
> the -file command to use the current directory, I've passed it the full
> path to the root.cer file in multiple locations, nothing is working, and
> I've run out of ideas for things to try. Has anyone else seen this problem
> before?
What are the file permissions on the certificate? Is it readable to the
user you are running the keytool with?

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