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From Christopher Schultz <ch...@christopherschultz.net>
Subject Re: Windows Service won't start
Date Thu, 13 Nov 2014 15:51:40 GMT
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All,

On 11/10/14 1:04 PM, Christopher Schultz wrote:
> All,
> 
> When a Tomcat Windows Service won't start (with the super-helpful
> "a service-specific error occurred"), where can I look for
> detailed information about what happened?
> 
> (Please be kind, I'm not an everyday Windows administrator)
> 
> I installed the service myself using a process almost exactly like
> this:
> 
> C:\> SET CATALINA_HOME=[path to Tomcat] C:\> SET
> CATALINA_BASE=[path to my catalina.base] C:\> SET JAVA_HOME=[path
> to Java] C:\> %CATALINA_HOME%\bin\service.bat install myproject
> 
> I can see the Windows Service called "Apache Tomcat 7.0 myproject"
> in the Services management console. Clicking "start" results in a
> short wait and then the error about how the service itself had a
> problem with no details.
> 
> From the CLI, running "net start myproject" yields a similar
> error.
> 
> Any suggestions?

So it looks like there is an architecture mismatch:
tomcat7.exe/procrun is 64-bit and the JVM is 32-bit. We are replacing
the JVM with a 64-bit one but I'm curious how to make Tomcat work on a
32-bit JVM on 64-bit Windows. I tried some Google searching and it was
mostly people re-configuring the JAVA_HOME to point to a 64-bit JVM
and not actually getting this to work.

We installed from the ZIP package. Does the ZIP package always have
64-bit tomcat7.exe/procrun packaged with it? Any chance to get 32-bit
binaries included as well?

Thanks,
- -chris
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