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From Christopher Schultz <ch...@christopherschultz.net>
Subject Re: Error on end users Windows PC
Date Thu, 07 Aug 2014 00:35:20 GMT
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Mickie,

On 8/6/14, 4:52 PM, mickie.vest wrote:
> I can't get the log files as I don't have access to the server. Are
> workstation errors common?

I don't know what a "workstation error" is. It's very rare that a
user's computer/browser would have an adverse effect on the server
software. But their configuration may be triggering a bug somewhere.

- -chris

> From: Christopher Schultz-2 [via Tomcat]
> [mailto:ml-node+s10n5020805h27@n6.nabble.com] Sent: Wednesday,
> August 06, 2014 7:51 AM To: Martha Vest Subject: Re: Error on end
> users Windows PC
> 
> 
> 
> On 8/5/14, 9:24 PM, mickie.vest wrote:
>> When trying to click on a streaming video file she gets: Error 
>> Apache 6.0.35 but nothing further. It has to be her PC since we 
>> aren't seeing the error anywhere else. I don't have server
>> access to logs and whatnot but I sure would appreciate any ideas
>> I can do over the phone with the user.
> 
>> What else do you need from me?
> 
> Log files? Look at catalina.out specifically, and if there is
> nothing obvious in there, try localhost_*.log.
> 
> -chris
> 
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