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From Christopher Schultz <ch...@christopherschultz.net>
Subject Re: Apache Tomcat7 service start randomly after the installation of McAfee antivirus.
Date Tue, 01 Jul 2014 13:47:46 GMT
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Philipe,

On 7/1/14, 3:57 AM, Blachon, Philippe wrote:
> We have 4 identical servers with a scheduled task running every
> night on each of them. This task Stop Tomcat -> Update some data ->
> Start Tomcat.
> 
> This worked fine for months.
> 
> We have installed a new antivirus McAfee 3 weeks ago. Now the
> Tomcat7 service starts randomly. At least 1 of the 4 server needs a
> manual start of the Tomcat7 service every morning.

So the service starts randomly (spontaneously), or there are random
occasions where Tomcat appears not to re-start after the scheduled
stop/start dance? It sounds like the latter.

Anything in the log files indicating that Tomcat even /tried/ to start?

> Do you know if there is specifics problems between Tomcat and 
> McAfee?

None that I know of.

> We have already tried to exclude Tomcat.exe from McAfee scanning.
> Is there other thing we could exclude without compromising the 
> security?
> 
> Configuration: Windows server 2008 R2 Standard - SP1 Apache Tomcat
> 7.0.29 Server McAffee Agent 4.8.0.1500 Mcafee VirusScan Enterprise
> 8.8.04001

You should check the log files -- likely something like "catalina*" in
your logs directory. The filename can be changed in the service
runner, so the file does not necessarily have a predictable name.

- -chris
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