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From Chuck Johnson <>
Subject Error when performing a reset of the server
Date Wed, 08 Jan 2014 20:57:08 GMT

I am running 64-bit Tomcat 7.0.42 on a Windows 2008 R2 server as a service. We are using 64-bit
Java 7 (jre7  and jdk1.7.0_25 are both installed on the server). I don't have much of any
experience running Tomcat server, so I am at the early stages of learning about it... my experience
is with Apache web server and various versions of IIS.

The issue we are seeing is that the server throws an "Error 1053: The service did not respond
to the start or control request in a timely fashion"

I'm sorry if this question has been asked previously, I have searched on-line for a solution
and found several potential fixes, although I am not sure if one is more appropriate than
the other. One MS Support article recommends installing an update to the Microsoft .NET Framework
1.1 service pack (which I would think would be installed already since this is a newer installation),
this is not a Tomcat/Java specific article. The other solution was to go into the Tomcat configuration
tool and change the Mode from jvm to java in the Shutdown tab. I am also not sure if giving
the Tomcat server more memory would help resolve the issue, the server has an Initial memory
allocation  as well as a Maximum memory pool of 1024 MB.

I am curious if there is anyone who has experienced these same problems stopping and restarting
the server and how it was resolved.



Chuck Johnson
Academic Software Specialist
Information Technology Services
Simpson College
Indianola, Iowa
direct: 515-961-1866 * optional: 515-961-1681<>

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