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From Russ Michaels <>
Subject Re: tomcat manager not working
Date Fri, 09 Sep 2011 22:37:58 GMT
thanks for your advice so far, I will be giving your suggestion a try
as soon as I have a spare, the issue is not urgent right now, so i;m
in no hurry.

On Fri, Sep 9, 2011 at 11:35 PM, Russ Michaels <> wrote:
> no Andre, I did mean the Railo list, that was not directed at you or
> anyone else here, you have been perfectly helpful so far.
> On Fri, Sep 9, 2011 at 10:57 PM, André Warnier <> wrote:
>> Russ Michaels wrote:
>>> For some reason some of the folks on the Railo list seem to have got
>>> quite aggressive toward me due to my wording in my original post where
>>> I said.
>> ...
>> I suppose that above, you mean the Tomcat list.
>> And I regret if I in particular may have sounded aggressive, that was not
>> the purpose of my "sermon".
>> I was only trying to explain that, this being a Tomcat list, most of the
>> people may not know anything about Railo (I certainly don't), and not have
>> any idea about what it does to Tomcat or its configuration files, and hence
>> not have any initial idea what the real source of the problem could be.
>> We also have no direct access to your Tomcat host, so we cannot just browse
>> around and try to figure out what's wrong by ourselves.
>> In other words, we are really trying to help, but from a difficult starting
>> point.
>> We are blind and paralytic, and you are our eyes and hands. If you want us
>> to be able to help, you have to do precisely what we tell you to do, and
>> tell us precisely what you see.  Otherwise there is no way we can figure it
>> out, and we will have to send you back to the Railo list. (Not because we
>> are mean or unhelpful, but because we have no clue).
>> What we should normally tell you to do, is to install another Tomcat from
>> the Tomcat website, try it and see if the manager app works.  Then if it
>> does, let you compare /these/ two configurations and figure out the
>> differences by yourself.
>> But we are not going to do that quite yet because we like challenges, so
>> We would like you to start from a point which we may know about a bit better
>> (a "more standard" Tomcat configuration), without asking you to undo
>> everything and start clean. Then we will see if with such a configuration
>> the manager works (like it does in the "real standard" configuration which
>> the normal Tomcat installer sets up). And then, gradually, get back to your
>> current configuration where it /seems/ not to work.
>> We are hoping to be able to spot what change makes it suddenly not work as
>> expected, or even if with this more basic configuration it does not work.
>> Right now :
>> - we don't know which version of Tomcat you are running
>> - we don't know if the Railo installer installs a full Tomcat, including a
>> manager app or not, and we don't know what configuration changes it makes
>> compared to a standard Tomcat.
>> - we are supposing that when you issue your URL calls, it is from a browser
>> running on the same host as the one where you have Tomcat and Railo
>> installed
>> - we are supposing that on your host, the name "localhost" is really
>> equivalent to the IP address
>> - after your 10th post or so, we have learned that you had 2 <Host> tags in
>> the server.xml, sharing apparently the same "webapps" dir. We don't really
>> know where that comes from (the standard Tomcat install configures just one
>> Host), not if it matters here.
>> - we also know that after you ran the Railo installer, you also ran
>> something else which we do not know either, and then you made some more
>> changes back and forth manually to the configuration.  That does not clarify
>> the situation for us.
>> - we do not know the top path of your Tomcat installation (thus we do not
>> know really where the "webapps" dir is located)
>> But
>> - We know that you are getting an HTTP error 404 when you try to access
>> "http://localhost:8888/manager/html". So we know that a Tomcat is running,
>> but it is not finding that page where it expects to find it.
>> At some point you have told us that, under your "webapps" directory, you
>> have the following sub-directories :
>> docs
>> host-manager
>> manager
>> root
>> The sub-directory "root" above should be "ROOT" uppercase.  It matters
>> greatly, even under Windows.
>> Because if it is really "root" like you wrote, then in principle the URL
>> which you say is working (http://localhost:8888/index.jsp), should not be
>> working.
>> And if it is really "root", then it means that either the Railo installer is
>> broken, or you have somehow renamed that directory, or copied it from
>> somewhere else without paying attention to case.
>> So please :
>> 1) tell us the full path of the top Tomcat installation directory, amd its
>> version if you know it
>> 2) stop Tomcat (telling us how you do that)
>> 3) rename the above "webapps/root" directory to "webapps/ROOT" if necessary
>> 4) in your (tomcat_dir)/conf/server.xml, delete or comment out the second
>> <Host>...</Host> section, leaving only the Host named "localhost"
>> 5) restart Tomcat (telling us how you do that) and wait 10 sec.
>> 6) from a browser on the same host, access "http://localhost:8888", and then
>> redo the same again while pressing "shift" and the "reload" icon.
>> If what you see is a page with a Tomcat logo and a menu on the left, then
>> it's fine. Otherwise, tell us what page you do see.
>> 7) if the page above worked fine, then click on the "Tomcat Manager" link in
>> that menu and tell us what happens. (You should normally get an
>> authentication dialog).
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Russ Michaels  : Business hosting services & solutions        : ColdFusion developer community           : my blog             : ColdFusion search engine

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