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From Ken Bowen <>
Subject Re: changing tomcat-users.xml makes tomcat unresponsive
Date Sun, 02 May 2010 19:11:01 GMT
The standard Tomcat package from comes with an examples app  
The various packagers (incl. Ubuntu) mangle Tomcat in a variety of ways.
Standard advice on this list for something like your situation seems  
to be is to first
download a clean Tomcat package from, and install it in  
some other folder with a simple unzip.
Then see how it behaves, and make comparisons to your present install.

On May 2, 2010, at 1:37 PM, paul geer wrote:

> Thank you for the reply.  Do you mean the original installation of  
> ubuntu or
> tomcat?  I restored the tomcat settings back to the original state,  
> but
> cannot see that an examples app is pre-installed.  If it's something  
> I need
> to deploy myself, I'm not sure how to do that without access to the
> management console.
> If you meant the original 8.4 ubuntu, I was hoping to try other  
> solutions
> before doing that.  I'm completely willing to, as I'm not attached to
> anything I've done, but since it's inconvenient I would rather wait.
> On Sat, May 1, 2010 at 2:49 PM, Pid <> wrote:
>> On 01/05/2010 18:19, paul geer wrote:
>>> Hello all,
>>> I had an installation of ubuntu 8.04 that I recently upgraded to  
>>> 9.10.  I
>>> barely used it before the upgrade so the system was very close to  
>>> a fresh
>>> install of 8.04 before the upgrade.
>>> I installed tomcat6 with apt-get.  After setting everything up, I  
>>> checked
>>> that I could access the "It works" default page from both inside  
>>> my home
>>> network and would accept outside connections.  Clicking the link  
>>> for the
>>> manager console prompted me for a username and password, but since  
>>> I had
>> not
>>> yet made changes to tomcat-users.xml, it failed as expected.
>>> I edited the file (/etc/tomcat6/tomcat-users.xml), uncommented the
>>> "existing" users and added a manager role and a manager user with  
>>> that
>>> role.  Upon restarting the server, any attempt to connect to the  
>>> server
>>> locally or externally causes the browser to "spin" as if loading a  
>>> page
>> but
>>> with no results.  I will sit and spin for hours if I let it (I have)
>> without
>>> timing out.
>>> I have tried various permutations of users in the file, such as
>> uncommenting
>>> the original ones and not adding a manager role or user, adding  
>>> the role
>> to
>>> one of the default users, etc, but the only way to get the index  
>>> page to
>>> actually load again is to comment out all users.
>>> Web searches of this issue have only turned up instances of people  
>>> not
>>> realizing the users were commented out and editing the file anyway.
>>> Also, /var/logs/tomcat6 does not contain any logs. I've used  
>>> updatedb and
>>> locate to verify that there aren't other tomcat-users files  
>>> elsewhere.
>> I've
>>> also been unable to locate an alternate log directory.
>>> Thanks for any help the community can offer.  Enjoy your weekend,
>> If you revert to the original installation, does the /examples app  
>> work?
>> Does using the examples app generate log files in the expected  
>> location?
>> p

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