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From "Barry Kimelman" <>
Subject Can't start Tomcat5 service on Windows Vista Home Premium
Date Sun, 06 Sep 2009 20:27:08 GMT
My PC is running the 64 bit version of Windows Visa Home Premium.

I am trying to get Tomcat 5.5.28 up and running. In years past I have been 
able to get older versions of Tomcat up and running on various versions of 
Windows. But now I am getting an error which I have not previously 

The problem: at the end of the installation process the installation wizard 
asks me if I want to start  Tomcat. I select "yes" and click OK to continue. 
I receive and error message that simply states:

Windows could not start the Apache Tomcat on Local Computer. For more 
review the System Event Log. If this is a non-Microsoft service, contact the 
vendor, and refer to service-specific error code 0.

I restarted windows and tghen tried to start Tomcat. I received the same 
error message.

I used Google to search for people with similar problems and followed the 
advice but I was not successful. I tried the following
*  I turned off User Account Control
* I modified the firewall setting to allow access to port 8080

I checked the windows system event log and found the following error.
"The Apache Tomcat service terminated with service-specific  error (0x0).
The event id asscoiated with this error was 7024. A search of the web turned 
up the following description of errfor 7024.

Event ID 7024 - Service Stop Operations
Updated: December 11, 2007
Applies To: Windows Server 2008

Service Control Manager (SCM) stops services and driver services. It also 
reports when services terminate unexpectedly or fail to restart after it 
takes corrective action.
Event Details
Product: Windows Operating System
ID: 7024
Source: Service Control Manager
Version: 6.0
Message: The %1 service terminated with service-specific error %2.

Review the service-specific error information
To resolve this issue, first review the service-specific error code that the 
Service Control Manager encountered when trying to stop the service, and 
then review the Event logs for other related events that have been logged by 
the Service Control Manager (SCM) Eventlog Provider.
To perform these procedures, you must have membership in Administrators, or 
you must have been delegated the appropriate authority.
Review the service-specific error code
To review the service-specific error code:
Click the Start button, Run, then type cmd to open a command prompt.
Type sc query service_name (where service_name is the name of the service) 
at the command prompt to display the service-specific SERVICE_EXIT_CODE 
error code that the Service Control Manager encountered when stopping the 
Note: If the service was stopped successfully, the SERVICE_EXIT_CODE field 
should contain a zero (0). If the service failed to stop when an attempt was 
made, this field should contain an exit code provided by the service when it 
could not stop.

I found the following text a Tomcat logfile:
[2009-09-06 15:18:15] [info] Starting service...
[2009-09-06 15:18:15] [197  javajni.c] [error] %1 is not a valid Win32 
[2009-09-06 15:18:15] [994  prunsrv.c] [error] Failed creating java 
C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
[2009-09-06 15:18:15] [1269 prunsrv.c] [error] ServiceStart returned 1
[2009-09-06 15:18:15] [info] Run service finished.
[2009-09-06 15:18:15] [info] Procrun finished.

Does anyone have any suggestions on how I can resolve this issue ?

Thanks for all your assistance.

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