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From Christopher Schultz <ch...@christopherschultz.net>
Subject Re: [OT] of the different methods to get a user-id
Date Wed, 18 Feb 2009 18:54:15 GMT
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Peter,

On 2/17/2009 5:08 AM, Peter Crowther wrote:
>> From: Christopher Schultz [mailto:chris@christopherschultz.net] 
>> IMHO, you either have control of your production environment
>> yourself (and can do whatever you want) or you have an ops team
>> with complete control of your production environment (and they
>> ought to be able to handle scary stuff like scheduling cron jobs
>> and running shell scripts) or you have no control whatsoever and
>> therefore do not have a production environment.
> 
> Chris, how would you handle the case of writing software for
> installation by third parties in environments over which you have no
> control?  Those third parties' environments are still "production
> environments", but you have no control over them.

I see that situation as a special case of "you have an OPS team". If
your customers want to control their boxes, they should know how to do
thing like schedule jobs.

Maintaining server software just isn't as simple as babysitting
something like Microsoft Office. Customers have to understand that.
Those customers who aren't qualified to maintain their installations of
your server software should start paying YOU to maintain them properly.
That's another revenue stream for you. Be happy!

- -chris
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