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From javacle <stephen.blackw...@rci.rogers.com>
Subject Re: File upload fails
Date Thu, 08 Jan 2009 21:36:18 GMT

The file is about 30Mbytes 
.. I get the same error uploading from the office on the same LAN as the
server.
Browser is (I think) always MSIE 6 .. but maybe sometimes Mozilla .. that's
something to check.
I will look into wireshark. 



Alan Chaney wrote:
> 
> How big is the file?
> 
> "Connection reset" is commonly caused by the the client dropping the 
> connection. This could be because of connectivity problems - for 
> example, issues with the clients ISP.
> 
> I have had problems with specific browsers over this as well (our site 
> has dozens of large mpeg and jpeg uploads each day). The worst culprit 
> proved to be Safari 3 on a Mac. Is the upload done with SSL?
> 
> I doubt that restarting the server makes any difference one way or the 
> other. Why not get the client to test with a non-urgent file and a 
> non-urgent time  when you have a chance to fault-find? Also, you may 
> want to watch the upload with something like wireshark to see exactly 
> what is happening and when.
> 
> Regards
> 
> Alan Chaney
> 
> 
> javacle wrote:
>> <p>We have a customer who uploads a file on a daily basis.
>> Usually it works, but about once every two weeks it fails with this error
>> in
>> the log :
>> <p>org.apache.commons.fileupload.FileUploadException: Processing of
>> multipart/form-data request failed. Connection reset
>> <p>After restarting tomcat, sometimes three times, it eventually works.
>> Whether the restarting is significant or just the passage of time that
>> clears some other fault I dont know .. there is always a panic to get it
>> working
>> 
>> <p>The customer is on the other side of the continent, but today she
>> emailed
>> the file to me and I had the same error trying to upload her file from
>> the
>> office the first time (i.e. same building as server). So that would seem
>> to
>> eliminate long-distance network latency/timeout as a factor.
>> 
>> <p>Nothing I am aware of has changed since the last time it worked,
>> however
>> something may have changed in the network, or on the server, without
>> being
>> noticed.
>> 
>> Any advice would be appreciated
>> 
>> tomcat 5.5, jre 1.4.2, Red Hat Enterprise Linux ES release 4 (Nahant)
>> Kernel
>> 2.6.9-5.ELsmp on an i686
> 
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