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Date: Tue, 02 Dec 2008 16:02:07 +0100
From: =?ISO-8859-1?Q?Andr=E9_Warnier?= <aw@ice-sa.com>
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To: Tomcat Users List <users@tomcat.apache.org>
Subject: 11 recommendations for posters to this list
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Dear Posters,

if you want to get fast, terse, to-the-point answers on this list :

1) start with a subject like "Tomcat does not work"
That always gets immediate attention.  It does not really matter if the
problem is really in Tomcat, or in your application, or in something
else altogether.  If there is a Tomcat on your machine, or if you even
suspect that there might be a Tomcat somewhere in the network, go ahead
and use this subject.

2) write it in CAPITALS, and add a couple of !! exclamation marks on
each side !!  Be creative, the point is to get immediate attention.

3) start the text with "I need help A.S.A.P. !!".  In many email
programs, you can also write this in *bold*, for even greater effect.
Alternatively, permute (1) and (3).

4) Be rude.  Something like "I doubt it, but just in case one of the
highly-paid smartasses on this list would know .." will do fine.

5) mention that this is a Tomcat 3.5 pre-packaged for Ubuntu.
Alternatively, a Tomcat 4 package for Windows, installed by a friend and
running under xy-wrapper will do.  Most effective : you installed
SuperShare 7.2 for Vista, and you read on a forum somewhere that it has
a Tomcat in it.

6) People on this list are like big kids, they love to guess. So
apart from the above, do not add any information such as
operating system, platform, host, versions or anything. Don't mention
that you are using gcj.

7) Just say that it doesn't work. If asked for more details, respond "I
click on my browser and it doesn't work". Don't add silly details about
what doesn't work or when, error messages, logfiles snippets, anything
like that, it just confuses things.  If pressed, insist that on your
system, Tomcat does not write logfiles.

8) mention that you changed the classpath, and that you put <context>
elements in your configuration file (don't say which one, wait to
be asked). Note the lowercase c in <context>.

9) you can mention also that you copied your application
libraries (those .jar file thingies) everywhere you saw other ones, but
that it still doesn't work. Popular locations are tomcat/common/lib,
tomcat/shared/lib, and tomcat/bin. But keep this information for your
second post.

10) Never, ever say please, or thank you.  Instead, ask if someone can
unsubscribe you from this list.

11) Do not sign
Angelica C.
Computer Student
Italy
as that would seriously weaken the effect of all of the above.


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