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From "Barnett, Brian W." <brian.barn...@pearson.com>
Subject RE: Page cannot be displayed error
Date Wed, 31 Aug 2005 17:53:52 GMT
I think we solved this one. Ever heard of MTU? Well, I hadn't, but a bright
network guy had and he suggested we adjust it on the boxes that were
experiencing the problem to see if that would fix it.

Here's a link to a definition of MTU -
http://www.webopedia.com/TERM/M/MTU.html

Using a little utility program called DRTCP021.exe (Dr. TCP), we adjusted
the MTU on our NIC to 1450, and it fixed the problem. I believe it can be
adjusted at the network level as well so that you don't have to adjust each
individual pc.



-----Original Message-----
From: Barnett, Brian W. 
Sent: Monday, August 29, 2005 3:23 PM
To: 'tomcat-user@jakarta.apache.org'
Subject: Page cannot be displayed error


We are experiencing a strange problem that we can't seem to figure out.

We have a Struts web app running on Tomcat 5.0.28/Apache web server. All the
computers of a particular client are getting a "Page cannot be displayed"
error when they click a certain button. They can then go home and access it
fine from their home computer, without the error. They can also access a
number of other pages on the site. Other clients are not reporting the
problem.

Here on our network at work, we all experience the same problem when
clicking that button, except one computer that works fine. The button
essentially executes some db queries to populate a choice box on the page.

It seems that we've isolated it to a network or ip type issue but have no
idea what to check for. If anyone has any suggestions, we'd love to hear
them.

TIA,
Brian Barnett


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