Thank you for your e-mail message to CompuServe Customer Service. In order to improve our service to members, the general account 70006,101 (customerservice@compuserve.com) has now been replaced with new mailboxes dedicated to each country/region. Please re-send your message to one of the following e-mail addresses and a local CompuServe Representative will respond to you via e-mail: United States and Canada: Technical Support - 104162.503@compuserve.com General Support - 104162.505@compuserve.com Business Account Support - 104162.512@compuserve.com United Kingdom: Technical Support - UKCStech@cs.com General Support - UKCSsvc@cs.com Business Account Support - UKCEBS@cs.com Germany and Austria: Technische Mitgliederbetreuung - CSTechnik@cs.com Allgemeine Fragen - BeratungCS@cs.com Fragen zur Abrechnung - CSRechnung@cs.com Firmenkundenbetreuung - DECEBS@cs.com France: Assistance Technique - SupportFR@compuserve.com Assistance Technique Mac - SupportMacfr@compuserve.com Gestion de votre Compte Personnel - AdminFR@compuserve.com Gestion de votre Compte Société - Societe@compuserve.com Netherlands: Technical Support - CSNLtech@cs.com General Support - CSNLsupp@cs.com Business Account Support - SCCEBS@cs.com Switzerland: Fragen zur Abrechnung (billing-issues) - RechnungCH@cs.com Allgemeine Anfragen (general demands) - BeratungCH@cs.com Technische Mitgliederbetreuung (technical support) - TechnikCH@cs.com Firmenkundenbetreuung (CBA-issues) - CHCEBS@cs.com All other European Countries: Technical Support - CSNLtech@cs.com General Support - CSNLsupp@cs.com Business Account Support - SCCEBS@cs.com Japan - CompuServe/NIFTYServe: General Support - CSJapan@compuserve.com Australia/Pacific: General Support - Pacifichelp@compuserve.com Mexico: General Support - CSMexico@compuserve.com