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From "Jeff Wishnie" <j...@deluxebiz.com>
Subject RTFM and Ettiquette was: MY ATTITUDE
Date Fri, 14 Feb 2003 01:59:45 GMT
Although I agree wholeheartedly with the sentiment--do your homework before asking for help--lets
not forget that given the
disorganized state of most opensource documentation, being pointed to the proper docs helps
a lot.

Specifically, when someone asks a question that is answered in some docs, a useful answer
would be something like:

"You'll find the web.xml format explained in Sun's Servlet 2.3 spec, available at java.sun.com"

Replying "Yo, just, RTFM" is rude and not helpful to anyone.

I'm pretty new to Tomcat as well and appreciate being pointed to the place where I can find
an answer as much as being given told an
answer directly.

cheers,

Jeff

----- Original Message -----
From: "Rosdi bin Kasim" <rosdi@epantai.com.my>
To: "Tomcat Users List" <tomcat-user@jakarta.apache.org>
Sent: Thursday, February 13, 2003 5:30 PM
Subject: Re: MY ATTITUDE


>
> I couldn't agree more.
>
> Rosdi.
>
> ----- Original Message -----
> From: "Barley" <barley@pacific.net>
> To: "Tomcat Users List" <tomcat-user@jakarta.apache.org>
> Sent: Friday, February 14, 2003 8:20 AM
> Subject: Re: MY ATTITUDE
>
>
> > No way. RTFM. The whole reason we have searchable
> > archives, documentation, FAQs and all the rest is so
> > that you the user can do some of the legwork *before*
> > asking questions.
> >
> > I do agree with you that it can be difficult to do your
> > own legwork...I'm new to Tomcat myself and have been
> > reading docs, FAQs, books and posts for what feels like
> > a week straight. It's a total pain in the ass. But that
> > doesn't mean that the folks who have already been
> > through it should hold my hand and walk me through it.
> > Go pay someone for support if that's what you want.
> >
> > Believe me, with most open-source projects, you'll find
> > much less sympathy than you have here.
> >
> > Gregg
> >
> >
> >
> > > Lemme clarify my earlier post for you "Barley"!! I
> > only meant that there should be some kind of a nice
> > combination of BOTH "RTFMing" AND getting/receiving
> > useful advice from others in our newsgroup who have
> > vastly more experience and knowledge with using Tomcat
> > than i do, so far. Can you somehow understand that or
> > not? :)
> >
> >
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> >
>
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>


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