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From Randy Layman <randy.lay...@aswethink.com>
Subject RE: JEFF JOCKEL FROM RATIONAL SOFTWARE: TOMCAT SERVICE WILL NOT S TART ON NT
Date Tue, 31 Jul 2001 17:16:38 GMT

	The jk_nt_service can not deal with spaces in file names.  Long
names are fine, but short names are a problem.  I would suggest that you
move the products to different directories (i.e. C:\Rational as opposed to
C:\Program Files\Rational).

	Randy

> -----Original Message-----
> From: Jockel, Jeff [mailto:jjockel@rational.com]
> Sent: Tuesday, July 31, 2001 1:38 PM
> To: dev@jakarta.apache.org; tomcat-user@jakarta.apache.org;
> shachor@il.ibm.com
> Subject: JEFF JOCKEL FROM RATIONAL SOFTWARE: TOMCAT SERVICE WILL NOT
> START ON NT
> 
> 
> My name is Jeff Jockel and I am a tech rep with Rational Software.
> We have a product called Requsite Pro which uses TOMCAT 3.2.1 
> for its Web
> add in.
> 
> I tried installing this application on a client's NT SP6 box 
> and upon trying
> to start the Jakarta NT service (called RqTomcat) I received 
> an NT 2140
> error, could not start service.
> 
> The wrapper.properties file contains the following two mappings:
> 
> wrapper.tomcat_home=c:\progra~1\rational\jakart~1
> 
> 
> wrapper.java_home=C:\progra~1\rational\common\java\jre1.2.2
> 
> 
> We think that the reason we are getting this error is that 
> the cleints NT
> box's NTFS file system does not create short file names and 
> these mappings
> are short names. (The client has purposefully set this 
> registry setting so
> short names cannot be read...for security purposes)
> 
> 	We tried to simple change the 2 mappings to long form, 
> however we
> still received the error. Can tomcat only read short form? If 
> so...can you
> see anyway to fix this problem?
> 
> ps: we HAVE been able to run the sevice as an executible and 
> it works just
> fine
> 
> please let me know if you have any further questions
> thank you  for your help
> 
> Jeff Jockel
> 703-288-7722
> 
> 

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