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http://issues.apache.org/bugzilla/show_bug.cgi?id=38858
Summary: "failed to install tomcat5 service" on Tomcat
installation
Product: Tomcat 5
Version: 5.5.15
Platform: PC
OS/Version: Windows XP
Status: UNCONFIRMED
Keywords: ErrorMessage
Severity: major
Priority: P1
Component: Native:Packaging
AssignedTo: tomcat-dev@jakarta.apache.org
ReportedBy: Raoul_is_a_geek@yahoo.com
* What?
On certain machines, The Tomcat installation fails on Windows XP,
producing the following error message : "failed to install tomcat5
service, Check your settings and permissions Ignore and continue
anyway (not recommended)]", even if you are actually logged under
an admin account.
* When?
Every time you try to install in the targeted env.
* Causes
The %TEMP% and %TMP% env. variables are not properly
read from the environment by the installation program.
By default, on Windows XP, it will be set to a 'temp'
sub-dir under your home directory.
* Workaround
To install the product successfully, you will need
to change in "My computer"->"Environment variables"
the %TEMP% env. variable to make it point to some
other directory, like "c:\temp".
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