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From Costin Manolache <cmanola...@yahoo.com>
Subject Re: DO NOT REPLY [Bug 33339] - Shutdown script down not work
Date Thu, 03 Feb 2005 06:34:26 GMT
Well, if you can debug this and find the real cause and a fix - I'm sure
someone will look at it.

But please understand that Remy and the other tomcat developers deal 
with a lot of bugs, and usually it's frustrating to deal with bugs that 
happen only on certain situations. If Java code behaves correctly on 
most platforms - but it doesn't work on few distributions - you may as 
well report this as a bug to either Sun or the distribution. BTW, we are 
engineers, not PR people - so 'crappy' comments may happen :-)

So if you have a patch or workaround - please reopen the bug and add the 
fix. It would be a better way to spend the time instead of arguing about 
closing/not closing it or hurt feelings :-)

Costin


Al Sutton wrote:
> In answer to your points;
> 
> on 3) I'm not asking for it tested on all distros, just those where issues
> have arisen. If no-one has FC2 installed then thats something the group
> should know about and should be able to say "Sorry, no-one has FC2", rather
> than "Closed bug, doesn't work on [insert name of totally different platform
> here]".
> 
> The users mail list has a report from Drew Jorgenson if it not working on
> RHAS 3, and I can confirm I've also seen the behaviour on SLES8 (i.e. a
> non-redhat product), so I don't think it's distribution specific.
> 
> on 4) It's never good to write that any other groups efforts off as crappy,
> I'm sure this group wouldn't be happy if the Fedora group described Tomcat
> as crappy. We're all doing our best (yes, I have released some open source
> code in the past), and it worried me that the "crappy" comment was made and
> no-one else stepped in to be a bit more helpful.
> 
> on 5) Given your response I'm happy to offer help with FC2 related problems.
> I wasn't willing to make this offer before because it seemed the only
> responses I had were aimed more at getting the bug marked as closed than
> investigating where the problem was. I'll keep an eye on the -dev list (but
> unfortunatley I don't have time to look at all the bug report comments) and
> if I see a problem with FC2 I will attempt to dupluicate it. In case your
> wondering what my experience is I've been a Linux sys admin for 11 years,
> and have been programming system in Java for about 8 years with the last 5
> spent focused on developing high performance server side applications for
> Teleco's and Financial institutions, which hopefully will allow me to assist
> in some way.
> 
> on the last paragraph - I completely agree. If people know which platforms
> are fully supported (i.e. if bugs are reported someone can test them
> easilly) it will make life a lot easier. You'll probably find that in return
> for listing a platform as full supported the distributor may be receptive to
> including Tomcat in their product.
> 
> Costin, I'd like to thank you for the sending the first comprehensive
> response which makes me feel that users bugs are taken seriously, and not
> treated as something that should be closed at any costs.
> 
> Regards,
> 
> Al.
> 
> 
> -----Original Message-----
> From: news [mailto:news@sea.gmane.org]On Behalf Of Costin Manolache
> Sent: 02 February 2005 21:22
> To: tomcat-dev@jakarta.apache.org
> Subject: Re: DO NOT REPLY [Bug 33339] - Shutdown script down not work
> 
> 
> tomcat@alsutton.com wrote:
> 
> 
>>3) Cygwin is definatley NOT a good platform for testing Linux bugs on.
> 
> 
> However testing with all possible linux distributions is not a good
> choice either.
> 
> And distributions based on 'latest' version of everything plus all kind
> of experimental/non stable/vendor specific stuff -  like fedora - are
> not the best choice for a supported platform.
> 
> Can you reproduce it on RHEL or RH9 ?  If not - report the bug on fedora.
> 
> 
>>4) Do you want to tell the Fedora guys that the Tomcat developers
>>official view of Fedora Core 2 is that its' a "crappy distro"?
> 
> 
> It is not 'official view' - but some developers have issues with FC :-)
> 
> 
> 
>>5) Do you expect me to re-install my system just to get Tomcat working?,
>>It's easier to replace Tomcat with Jetty than it would be to resintall
>>my machine with one of the distros that you don't consider "crappy"
> 
> 
> I believe a lot of products ( and not only java ) officially support
> only few distributions. We can't ask you to re-install your system - but
> you can't ask us to reinstall and test your favorite distro either.
> There are just too many incompatible linux distributions.
> 
> If jetty works on your linux distro - just use it. It's a fine open
> source product. Or you can use resin or any other server.
> 
> 
> 
>>Now I'd like to help resolve this, but at the moment all I'm seeing is a
>>wall of "not interesting, can't be bothered, lets' mark it as invalid
>>because I can't reproduce on my own personal setup". Which kinda
> 
> 
> Probably the comments should be more explicit - like 'unsupported
> platform / not reproductible on supported platforms '.
> 
> 
> Costin
> 
> 
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