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From Santiago Mola <sm...@stratio.com>
Subject Re: Adding/Using More Resolution Types on JIRA
Date Thu, 21 May 2015 20:06:08 GMT
2015-05-12 9:50 GMT+02:00 Patrick Wendell <pwendell@gmail.com>:

>
> Inactive - A feature or bug that has had no activity from users or
> developers in a long time
>

Why is this needed? Every JIRA listing can be sorted by activity. That gets
the inactive ones out of your view quickly. I do not see any reason why an
issue should be closed because of this. If it's inactive, maybe it's because
it falls on some of the other categories (out of scope, later, won't fix).

I can only think about a case where closing an inactive issue makes sense:

*  A bug was reported long time ago. Nobody was able to reproduce (after
   trying actively) and the reporter is no longer around to provide more
info.

That is a much more specific case than "Inactivity", and a lot of large
scale
open source projects use specific resolutions for this.

On a more general note: what is the problem with open issues / pull
requests?
I see a tendency in the Spark project to do unusual things with issues / PRs
just to maintain the numbers low. For example, closing PRs after a couple of
weeks of inactivity just to shrink the queue or closing active issues just
for the
shake of it.

Honestly, this looks a lot like trying to game metrics. But maybe there is
something that I am missing.

Maybe what it is actually needed is to improve the lifecycle of an issue
while
it is alive, instead of trying to kill it earlier. Some examples of this
that are
used on other projects are the "incomplete" status to signal that there is
more
info required from the reporter in order to take further action. Also
"confirmed"
to acknowledge that a bug is confirmed to be present and needs action by
a developer.

Best,
-- 

Santiago M. Mola


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