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From Bowie Bailey <Bowie_Bai...@BUC.com>
Subject Re: Spam Assassin - does it work or not? - LONG HEADERS URL
Date Thu, 07 Aug 2014 17:06:04 GMT
On 8/7/2014 12:56 PM, Andy wrote:
> On Thu, August 7, 2014 9:38 am, Andy Balholm wrote:
>
>> Looking at Lunarpages pricing page, it looks like shell access is a $2.00
>> per month add-on. Since you don’t know what it is, I expect you didn’t
>> think it was worth paying extra for it, so you probably don’t have it.
> i wouldnt know what to do with it. and have no time or desire to learn
> about it.
>
> i think you might have accidentally put your finger on the problem ive
> been having with them. i think maybe they seem to expect that most their
> customers have dedicated IT departments that can deal with something like
> this. maybe i'm just an anomaly or dying breed of small business that
> doesn't have the time or resources for dealing with things like this.
> although i've certainly spent way too much time talking to them about it!

It sounds like a problem with Lunarpages to me.  If they provide the 
SpamAssassin install and configuration, then they should have the 
expertise to administer it.  Maybe you should recommend that they take a 
look at this list to help them get SA running properly.

-- 
Bowie

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