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From Apache Wiki <wikidi...@apache.org>
Subject [Spamassassin Wiki] Update of "RemovingBugzillaSpam" by SidneyMarkowitz
Date Sun, 18 Feb 2018 12:20:08 GMT
Dear Wiki user,

You have subscribed to a wiki page or wiki category on "Spamassassin Wiki" for change notification.

The "RemovingBugzillaSpam" page has been changed by SidneyMarkowitz:
https://wiki.apache.org/spamassassin/RemovingBugzillaSpam?action=diff&rev1=1&rev2=2

Comment:
Add instructions to disable the user account since often it can't be deleted

  
  Our Bugzilla instance does not enable a feature to allow one to delete a bug that has been
submitted. However there is an indirect way for someone with Administrator access to delete
bugs, by 1) creating a new Component for the Spamassassin project; 2) changing the component
of the bugs to be deleted; 3) deleting the component, which will also delete all bugs that
are set to be in that component.
  
- Deleting a bug that is spam can only be done by someone who has Administrator access to
our Bugzilla. To delete such bugs, click on the Administration menu item, then the components
link under Products, then select the spamassassin product. On the resulting components page
add a new component with a name such as Trash. Then do a search for the email address that
submitted the spam bug, using advanced search to set the Status query to select all the values
and set Reporter to the email address. Alternatively use the User item in the Administration
menu, search for the email address that submitted the spam bug, and try to delete the user.
That will refuse to delete it because of existing bugs and comments, giving you a link to
a search results page that shows all of those bugs. Near the bottom search results page click
on the Change Several Bugs at Once button. Then select all of the spam bugs, near the bottom
of page change the assignee to your email address, the Component to, e.g., Trash, select to
remove bug from the Security Team group if any are on it, and Submit it. Then back at the
Components administration page, delete the Trash component you just made, which after confirmation
will also delete the bugs you just moved to it. Finally, back at the Users page delete the
user who submitted the spam.
+ Before going through the procedure to delete the spam bug reports, first disable the user
from logging in and from receiving mail that will result from the changes you make when deleting
the bug reports. In the Administration page, click on Users, search using the login email
address of the user. Click on the found user to edit their account. There, type some brief
explanation such as "spammer" in the Disabled Text box. Any text in the box will disable their
login. Also make sure the checkbox to diable Bugzilla mail is selected. Save the changes ,then
proceed with deleting the bugs they have entered.
  
+ Deleting a bug that is spam can only be done by someone who has Administrator access to
our Bugzilla. To delete such bugs, click on the Administration menu item, then the components
link under Products, then select the spamassassin product. On the resulting components page
add a new component with a name such as Trash. Then do a search for the email address that
submitted the spam bug, using advanced search to set the Status query to select all the values
and set Reporter to the email address. Alternatively use the User item in the Administration
menu, search for the email address that submitted the spam bug, and try to delete the user.
That will refuse to delete it because of existing bugs and comments, giving you a link to
a search results page that shows all of those bugs. Near the bottom search results page click
on the Change Several Bugs at Once button. Then select all of the spam bugs, near the bottom
of page change the assignee to your email address, the Component to, e.g., Trash, select to
remove bug from the Security Team group if any are on it, and Submit it. Then back at the
Components administration page, delete the Trash component you just made, which after confirmation
will also delete the bugs you just moved to it. Finally, back at the Users page delete the
user who submitted the spam. Bugzilla may not allow the user to be deleted if there are still
certain entries in the database such as bugs that they have made some change to. If that happens,
you'll have to be satisfied wit leaving their login disabled.
+ 

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