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From Martin Edenhofer <>
Subject New mod_perl Related Software!
Date Thu, 27 Feb 2003 14:03:27 GMT

I have a new application for "mod_perl Related Software" 
( for category "Other"
or maybe a new category "Ticket Systems".

Name: OTRS (Open Ticket Resquest System)


Description: OTRS is an open source Ticket Request System and email 
management system with many features to manage customer telephone calls 
and email. The system is built to allow your support, sales, pre-sales, 
billing, internal IT, helpdesk, etc. department to react quickly to 
inbound inquiries. It is useful for people who receive many emails and 
want to answer them with a team of agents. It has been tested on Linux, 
Solaris, AIX, FreeBSD, OpenBSD, and Mac OS 10.x.

License: GNU General Public License (GPL)

Thanks for adding it!


Martin Edenhofer -
"The number of Unix installations has grown to 10, with more expected."
                      The Unix Programmer's Manual, 2nd Edition, June 1972

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