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From Gilad Denneboom <gilad.denneb...@gmail.com>
Subject Re: issue- visibility of form field values for a merged pdf
Date Tue, 07 Jul 2015 08:13:24 GMT
The "Preview in Firefox" option uses FF's internal PDF viewer plugin which
is notoriously bad when it comes to PDF forms.
I would suggest avoiding using it, if at all possible. Stick with Adobe
Reader...

On Tue, Jul 7, 2015 at 2:11 AM, Atul Kulkarni <atul_kulkarni@persistent.com>
wrote:

> Hi Mauran,
>
> In case of "Preview in Firefox" the original template is displayed with
> field label names, only the values which are populated (programmatically)
> in the template are not visible.
>
> I have one question based on your earlier response-
> Maruan: So the best option would be to have the PDF generated in a way
> that it's displayed correctly in 'Preview in Firefox' as well as other
> readers.
>
> Atul: Is it possible to identify and tell the form designer what is
> missing/wrong in this pdf template? Is there possibility that something is
> missing or that needs to be specially taken care of while filling the PDF
> form using pdfbox library?
>
> As you suggested I'll take it  to PDF.js project if it is not the issue
> with either template or the way we are filling the pdf.
>
> Thanks Again,
>
> Atul
>
> -----Original Message-----
> From: Maruan Sahyoun [mailto:sahyoun@fileaffairs.de]
> Sent: Monday, July 06, 2015 1:06 PM
> To: users@pdfbox.apache.org
> Subject: Re: issue- visibility of form field values for a merged pdf
>
> Hi Atul,
>
> how was the form filled out? Reason I'm asking is that the original file
> is also not s´displayed with an visible field values when opened 'Preview
> in Firefox'. After opening and regenerating the PDF in Acrobat the display
> is fine. So there is something wrong/missing in the original PDF which
> makes the difference.
>
> So the best option would be to have the PDF generated in a way that it's
> displayed correctly in 'Preview in Firefox' as well as other readers.
>
> Maybe opening an issue with the PDF.js (which is used by Firefox) project
> could be an option [https://mozilla.github.io/pdf.js/].
>
> BR
> Maruan
>
>
> > Am 06.07.2015 um 08:03 schrieb Atul Kulkarni <
> atul_kulkarni@persistent.com>:
> >
> > Hi Maruan,
> >
> > Thanks for your support and sorry for late reply.
> >
> > By default it is displaying "Preview in Firefox".
> >
> > I just tried other available options and found that  if we  either use
> "Use Adobe Reader (default) " or "Use Adobe Acrobat (in Firefox)"  option,
> pdf is displayed correctly without any data loss.
> >
> > As by default "Preview in Firefox" option is selected,  I feel we still
> have issue in the sense that customers have to be explicitly told about
> this configuration. Let us know if there is a better way to fix it.
> >
> > Thanks,
> > Atul
> >
> > -----Original Message-----
> > From: Maruan Sahyoun [mailto:sahyoun@fileaffairs.de]
> > Sent: Friday, June 26, 2015 1:37 PM
> > To: users@pdfbox.apache.org
> > Subject: Re: issue- visibility of form field values for a merged pdf
> >
> > Hi,
> >
> >> Am 26.06.2015 um 09:55 schrieb Atul Kulkarni <
> atul_kulkarni@persistent.com>:
> >>
> >>
> >> Hi,
> >>
> >> I'm not sure how to identify which one is used. Can you help?
> >> The file is opened inside the browser
> >
> >
> > in Firefox you can enter about:preferences#applications
> <about:preferences%23applications> in the address bar. Scroll down until
> you find the entry 'Portable Document Format' which will tell you the
> application being used to view the PDF - or in case it's handled by the
> builtin viewer will have the entry 'Preview in Firefox'.
> >
> > BR
> > Maruan
> >
> >>
> >> Thanks,
> >> Atul
> >>
> >> -----Original Message-----
> >> From: Maruan Sahyoun [mailto:sahyoun@fileaffairs.de]
> >> Sent: Friday, June 26, 2015 12:01 PM
> >> To: users@pdfbox.apache.org
> >> Subject: Re: issue- visibility of form field values for a merged pdf
> >>
> >>
> >>> Am 26.06.2015 um 08:26 schrieb Atul Kulkarni <
> atul_kulkarni@persistent.com>:
> >>>
> >>> Hi Maruan,
> >>>
> >>> One more issue that we are having with merged pdf is, when it is sent
> to the browser (as a response) the pdf is displayed properly in IE and
> chrome but the firefox doesn't display any of the template fields.
> >>
> >> are you viewing via Adobe Reader plugin or with the builtin PDF
> viewers? Same for all browsers?
> >>
> >> BR
> >> Maruan
> >>
> >>>
> >>> Do you have any suggestion?
> >>>
> >>> Thanks,
> >>> Atul
> >>> -----Original Message-----
> >>> From: Atul Kulkarni
> >>> Sent: Wednesday, June 24, 2015 2:18 PM
> >>> To: users@pdfbox.apache.org
> >>> Subject: RE: issue- visibility of form field values for a merged pdf
> >>>
> >>> Hi,
> >>>
> >>> Thanks. I think you are right, I'm getting consistent behavior with
> template file closed.  I think I was keeping template open to compare the
> output result. If we run merge command by keeping template file open it
> seems to affect visibility of fields randomly in the output.
> >>>
> >>> Thanks,
> >>> Atul
> >>>
> >>> -----Original Message-----
> >>> From: Maruan Sahyoun [mailto:sahyoun@fileaffairs.de]
> >>> Sent: Wednesday, June 24, 2015 11:38 AM
> >>> To: users@pdfbox.apache.org
> >>> Subject: Re: issue- visibility of form field values for a merged pdf
> >>>
> >>> Hi,
> >>>
> >>>> Am 24.06.2015 um 03:00 schrieb Atul Kulkarni <
> atul_kulkarni@persistent.com>:
> >>>>
> >>>> Hi,
> >>>>
> >>>> We are using the custom code but I tested it using the same way you
> >>>> mentioned here as well and results are reproducible to me. We have
> >>>> to open and close the merged pdf over and again to see the
> >>>> problematic behavior. Could you please try merging and opening the
> >>>> merged pdf
> >>>> (10-15 times) over and again and you should see the field values
> >>>> missing. Sequence of steps that I use-
> >>>>
> >>>> 1. merge
> >>>> 2. Open and check
> >>>> 3. Go to #1
> >>>>
> >>>
> >>> I did several times merge, open and check, close and the same again
> without any issues.
> >>>
> >>> If you don't close the document so you do merge, open and check and
> the merge again … then fields start to be 'missing'. But that's not an
> issue with PDFBox as the document is correctly generated.
> >>>
> >>> BR
> >>> Maruan
> >>>
> >>>
> >>>
> >>>> Thanks,
> >>>> Atul
> >>>>
> >>>> -----Original Message-----
> >>>> From: Maruan Sahyoun [mailto:sahyoun@fileaffairs.de]
> >>>> Sent: Tuesday, June 23, 2015 5:49 PM
> >>>> To: users@pdfbox.apache.org
> >>>> Subject: Re: issue- visibility of form field values for a merged
> >>>> pdf
> >>>>
> >>>> I received the files via private mail and did test them using
> >>>>
> >>>> java -jar pdfbox-app-1.8.8.jar PDFMerger "w4vt.pdf" "Accord
> >>>> Filled.pdf" merged-1.8.8.pdf
> >>>>
> >>>> and compared the result with the filled form prior to merging and all
> form fields are there and visible using Adobe Reader.
> >>>>
> >>>> How are you merging the documents together? Do you use some custom
> code? If yes could you test the command line app as outlined above and let
> me know the results?
> >>>>
> >>>> BR
> >>>> Maruan
> >>>>
> >>>>> Am 22.06.2015 um 09:12 schrieb Maruan Sahyoun <
> sahyoun@fileaffairs.de>:
> >>>>>
> >>>>> if that's not possible you can send them to me via private mail.
> >>>>>
> >>>>> BR
> >>>>> Maruan
> >>>>>
> >>>>>> Am 21.06.2015 um 10:05 schrieb Atul Kulkarni <
> atul_kulkarni@persistent.com>:
> >>>>>>
> >>>>>>
> >>>>>> Thanks Maruan.
> >>>>>> I'm confirming legality to put the pdfs in public domain and
will
> get back to you ASAP.
> >>>>>>
> >>>>>> -----Original Message-----
> >>>>>> From: Maruan Sahyoun [mailto:sahyoun@fileaffairs.de]
> >>>>>> Sent: Sunday, June 21, 2015 1:19 PM
> >>>>>> To: users@pdfbox.apache.org
> >>>>>> Subject: Re: issue- visibility of form field values for a merged
> >>>>>> pdf
> >>>>>>
> >>>>>> Hi,
> >>>>>>
> >>>>>>> Am 21.06.2015 um 09:23 schrieb Atul Kulkarni <
> atul_kulkarni@persistent.com>:
> >>>>>>>
> >>>>>>> Hi,
> >>>>>>>
> >>>>>>> We are using Apache PDFBox (Version 1.8.9) for merging pdf
> >>>>>>> documents and other pdf manipulations. We are facing issue
while
> >>>>>>> merging pdfs. Simplistically put the issue is as below-
> >>>>>>>
> >>>>>>>
> >>>>>>> 1.       Input: PDF1, PDF2. PDF2 is a PDF form with information
> filled information.
> >>>>>>
> >>>>>> would it be possible to upload a sample PDF1 and PDF2 to a public
> location?
> >>>>>>
> >>>>>> BR
> >>>>>> Maruan
> >>>>>>
> >>>>>>>
> >>>>>>> 2.       Expected Output- A single merged PDF file with
PDF2 pages
> appended to PDF1.
> >>>>>>>
> >>>>>>> 3.       The issue: PDFs are merged/appended but form information
> is not visible.
> >>>>>>>
> >>>>>>> The visibility of fields is random. I'm using Acrobat Reader
XI to
> see the merged pdf document. If I open same (merged) document over and
> again the number of populated fields I see change. This issue is
> reproducible with version 1.8.7 and 1.8.8 as well. If form field values are
> read again programmatically, all values are there intact and have correct
> value.
> >>>>>>>
> >>>>>>> We are using org.apache.pdfbox.util.PDFMergerUtility to
merge the
> pdfs. To no surprise, the issue is also reproducible with
> org.apache.pdfbox.PDFMerger  as well (because, PDFMerger internally uses
> PDFMergerUtility).
> >>>>>>>
> >>>>>>> Let us know how to fix this issue or anyone has any suggestions
to
> get around the issue.
> >>>>>>>
> >>>>>>> Thanks,
> >>>>>>> Atul
> >>>>>>>
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