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Subject: Re: recent problems . 
From: raphael goodrich <goodrichr646@aol.com>
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I have exactly the same problem. The message cannot be removed and I =
have to force quit to shut down the computer. Help needed please.

Raphael Goodrich


On 6 Dec 2013, at 06:15, Irma Kittelson wrote:

> I have been using Open Office on my Mac Book Pro( new in Feb 2013)  =
for several years -=20
> ( I used it on my last MacBookPro also .).  likely 4 or 5 years  I =
think,  it was recommended where I bought the computer - and I have =
really liked it -  it can doeverything I need a word processor to do, =
and  I am always learning to do new things with it.=20
>=20
>=20
> Suddenly last weekend this message appeared - even though I did not =
remember OO quitting ..=20
> <Screen Shot 2013-12-03 at 1.05.07 PM.png>
>=20
> I tried clicking both buttons to no avail ..  so decided to  dump the =
OO I had installed and re download it ..  I use Chrome so had no Safari =
issues when downloading . =20
> However now  the OO program will not quit without me Force Quitting it =
when I shut off my computer, and  it also does not respond to copying =
<command C>  to cut and paste etc - neither will be print from <command =
P> I think I did get it to print today using the print directly  icon on =
the OO header. Also the icon will not stay  in the  dashboard .. so I =
have to find it in the App folder every day ..=20
>=20
> Anyway I would love to get back to having it respond like it used to - =
 I have many files saved on my computer which were created using OO, and =
if they are unusable I will need to get to work retyping them -  whoa - =
a lot of extra work .. =20
>=20
> Any help  you can give me would be appreciated ..=20
> ( we=92ll be away for the next  couple of days,  so there is no huge =
rush for a reply )=20
>=20
> Irma Kittelson=20


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