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From Dale Erwin <>
Subject Re: open office vers 4
Date Mon, 02 Sep 2013 16:50:30 GMT
On 9/2/2013 3:59 AM, Armin Le Grand wrote:
>     Hi Dale,
> On 30.08.2013 17:56, Dale Erwin wrote:
>> On 8/30/2013 3:32 AM, Armin Le Grand wrote:
>>>     Hi Dale,
>>> On 29.08.2013 21:14, Dale Erwin wrote:
>>>> I've never had it crash on me either, but it has other 
>>>> shortcomings. For me, the deal-breaker was some sort of bug in pdf 
>>>> export.  On second thought, I guess what happens during pdf export 
>>>> is indeed a "crash".  Every time I try to export my document with 
>>>> "PDF/A-1a" selected, I get a message from Windows (Win 7) saying 
>>>> that Open Office has stopped working.
>>> This is an important thing. Do we have a bug report for this? Is it 
>>> repeatable?
>>> It will not be fixed when it's not properly reported. Developers 
>>> eventually read in this user group, but better let them use their 
>>> time to fix tasks. Thus, your very welcome and important donation to 
>>> the project would be to write a bug report, maybe with examples. 
>>> Please check before if there already is one. If yes, please mention 
>>> the BugID when talking about it (as here).
>>> Thanks in advance!
>> I have never made a bug report before.  How do I do it?
> First, thanks for keeping us informed. You can register for Bugzilla: 
> and then write a task there.
> If you have or can create a reduced example I can also do that for 
> you, when I can reproduce it here, see below.
>> I have tried it at least a half dozen times always with the same 
>> results.  If I deselect "PDF/A-1a" it exports without crashing. If I 
>> select "PDF/A-1a" it crashes during export.
>> As far as attaching the offending document, it is a master document 
>> with 44 sub documents, a total of 566 pages when fully expanded. 
>> Seems that would be a lot of files to attach.
> This is of course too much for a task in bugzilla. Often it is 
> possible to reduce examples for tasks to relevant parts, in this case 
> to the part which causes the crash. Do you have a hint which part 
> crashes? Does that pasr alone crash? Maybe you have a simple example 
> for the crash? Maybe someone else has one (many people are reading 
> here). If yes, please, speak up!
> You may isolate the problematic part retalively quick if it's possible 
> to split your example always in two halfs, thus getting to a small 
> example relatively quickly.
>> Earlier, someone posted a link to a bug report concerning PDF export 
>> from Print Preview.  I have no idea if this is the same bug or not.
> To ensure this or to find out we will need your reduced example, too, 
> no way around ;-)

OK, I copied all the files to a test folder (btw, I was mistaken, there 
are 49 sub files).  If I open the master document without expanding the 
sub files, it will export successfully.  Any one of the sub files will 
export successfully (well, I didn't try every one of them, but 
several).  I deleted all the sub files from the navigator except for two 
which are only 2 pages each, so there are a total of only 6 pages, and 
it crashes just as before.  Is that sufficiently abbreviated?

Dale Erwin
Jr. 28 de Julio 657, Depto. 03
Magdalena del Mar, Lima 17 PERU

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