openoffice-users mailing list archives

Site index · List index
Message view « Date » · « Thread »
Top « Date » · « Thread »
From "Dennis E. Hamilton" <orc...@apache.org>
Subject RE: Open office issues.
Date Wed, 03 Apr 2013 15:57:29 GMT
I just did a fresh download and install on Windows 8 Pro x64.  There were no problems, and
AOO 3.4.1 did not create any sort of uncaught exception.  It starts just fine.

Questions for Daniel:

 1. Did you request download at http://openoffice.org ?  It is important that you obtain an
authentic download from the primary download location.  (SourceForge will appear and initiate
your download.)

 2. Did the download happen with your built-in Internet Explorer on the desktop?

 3. Are you using the standard en-US default?

 4. Did you do the "typical" or "custom" install?

 5. Do you know if Java is installed on your machine?  (My Windows 8 Pro was an update of
Windows 7, yours is an OEM install of Windows 8 Pro - that might be a difference.) 
  Find the Control Panel, go to Programs, and see if there is a Java button there.
  You can get to the control Panel from the Desktop by right-clicking the lower-left corner
- it will be on the pop-up menu.

 - Dennis

-----Original Message-----
From: Dennis E. Hamilton [mailto:dennis.hamilton@acm.org] 
Sent: Wednesday, April 03, 2013 08:07
To: 'users@openoffice.apache.org'
Cc: 'danielmartincowell@hotmail.com'
Subject: RE: Open office issues.

Um, he says Dell and Windows 8 Pro.  

I'll check it on my Windows 8 box.  I installed successfully once before.

Daniel: Does your Win8 Dell have any special virus protection or other software beyond what
is built into Windows 8?  

 - Dennis

-----Original Message-----
From: Rob Weir [mailto:robweir@apache.org] 
Sent: Wednesday, April 03, 2013 06:26
To: users@openoffice.apache.org
Subject: Re: Open office issues.

On Tue, Apr 2, 2013 at 10:04 PM, Dan Cowell
<danielmartincowell@hotmail.com>wrote:

> Hi there, I’m not sure is I’m going about this the correct way but I have
> an issue with Open Office. I recently downloaded the program to my new dell
> tablet, which runs on windows 8 pro, but when I try open it I get a message
> that reads; This application cannot be started. [context=shared] caught
> unexpected exception!
>
>
>
Microsoft lists AOO 3.4.1 on their Windows 8 compatible list.  I've used it
on Windows 8 without problems.

Is your tablet running Windows RT?  Microsoft made a special version of
Windows 8 for tablets, targeting ARM processors.  OpenOffice won't run
there.  We require x86 or x86-64 processors.

-Rob


>
> Any help that can be offered would be greatly appreciated.
>
>
>
>
> P.s It runs fine on my windows 7 laptop.
>
>
>
> Sent from Windows Mail


---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
For additional commands, e-mail: users-help@openoffice.apache.org


Mime
View raw message