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From Larry Gusaas <>
Subject Re: Fwd: Re: Open Office on my wife's Mac
Date Sun, 03 Mar 2013 20:54:42 GMT

On 2013-03-03 12:26 PM Philip Poulteney wrote concerning "Fwd: Re: Open Office on my wife's
> Hi,
> The file that downloaded spawned a window with 3 folders and the
> OpenOffice Icon.
> The window shows and arrow from the Open Office Icon pointing to the
> applications folder.
> The other folders are readme and something else.

The .dmg you downloaded contains, a shortcut to the Applications folder,
READMEs folder, and a LICENSEs folder.

> I dragged the Open Office Icon to my wife's applications folder and it
> seemed to take a while copying it across with a progress bar.
> I then double clicked the icon in the applications folder and a question
> mark displayed on her tool bar at the bottom of the screen.

Did it finish copying? The name in your Applications folder should be .
should be about 427.1 MB. To see the extension (.app) you need to open Finder, then click
Finder in the menubar, then click Preferences. Click Advanced, the check "Show all filename


> When you click this questionmark the Open Office Icon appeared in it's
> place.
> When you click it again it seems to jump up and down the 1st time then
> appears static but no windows open?

A new feature of Mountain Lion is Gatekeeper. It may be preventing AOO from running. See the

following from the AOO release notes at

    Apache OpenOffice 3.4.0 and 3.4.1 will be flagged by the new Gatekeeper facility in OS
    Mountain Lion. This is a new feature to help guard against malware on Mac systems. There
    a procedure laid out at the following link to allow applications not installed from the
    App store to run. See the article at Mac support at


Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
"An artist is never ahead of his time but most people are far behind theirs." - Edgard Varese

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