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From Dave Brondsema <d...@brondsema.net>
Subject Re: Extensions website outage
Date Sun, 04 Mar 2018 03:19:50 GMT
https://templates.openoffice.org/ and https://extensions.openoffice.org/ are
back up.  Thanks for your patience.

On 3/2/18 12:08 PM, Dave Brondsema wrote:
> On 3/2/18 2:29 AM, Roberto Galoppini wrote:
>> 2018-03-01 21:23 GMT+01:00 Andrea Pescetti <pescetti@apache.org>:
>>
>>> Dave Brondsema wrote:
>>>
>>>> On 3/1/18 12:08 PM, Andrea Pescetti wrote:
>>>>
>>>>> I currently get this on https://extensions.openoffice.org/ for the
>>>>> record:
>>>>> "Sourceforge project sites are currently under maintenance. Please check
>>>>> back
>>>>> later.  We thank you for your patience."
>>>>>
>>>>
>>>> Correct.  We will be prioritizing getting the extensions and templates
>>>> sites up
>>>> as soon as we can, we know they are important services.
>>>>
>>>
>>> OK, thanks. Indeed SourceForge used to provide excellent service for
>>> hosting of downloads, Extensions and Templates. It seems that after the
>>> move to the new datacenter announced a few week ago (maybe just a
>>> coincidence, maybe some technical issues related to the new infrastructure)
>>> reliability problems are more frequent. I hope bugs will be ironed out soon.
>>>
>>
>>
>>
>> As the person who made possible for SourceForge to become Apache OpenOffice
>> official distribution channel, I feel compelled to advance some asks.
>>
>> 1. SourceForge should inform us in advance if infrastructural changes are
>> on going, so that we can plan in advance a backup plan;
>>     (and to be clear I think we need a backup plan anyway, uptime should be
>> taken very seriously by a popular project)
>>
>> 2. We understand SourceForge is having issues to let things work, yet we
>> expect OUR infrastructure to be your top priority
>>     (reason: multiply over 100M downloads for a dozen impressions, it's a
>> LOT of money, we're special to SourceForge)
>>
>> Please understand my asks are setting a very low bar. In fact we're not
>> talking of giving us back - as SourceForge used to do regularly until two
>> years ago, think of Extensions and Templates continuous improvements - but
>> we merely talk of providing a download service, something SourceForge
>> should do right for its own business interests. Fail to comply with these
>> basic requirements is not acceptable in my opinion.
>>
>> Best,
>>
>> Roberto
>>
>>
> 
> We are using a limited static environment to provide downloads, so end-users of
> Apache OpenOffice and other projects can still download just fine.
> 
> The Extensions and Templates sites will be a top priority as best we're able to,
> when we start to bring things back online.
> 
> The current downtime for Extensions and Templates and the rest of SourceForge
> was not planned.  The datacenter and other recent changes have been announced on
> https://twitter.com/sfnet_ops and going forward if we have planned maintenance I
> can notify this list directly.  We're not planning on changing datacenters again
> though :D
> 
> 
> 



-- 
Dave Brondsema : dave@brondsema.net
http://www.brondsema.net : personal
http://www.splike.com : programming
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