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From Rory O'Farrell <ofarr...@iol.ie>
Subject Re: Fwd: [Issue 121930] Tracking Issue for Spell Checking Not Working
Date Tue, 13 Jun 2017 16:19:05 GMT
On Tue, 13 Jun 2017 18:14:57 +0200
Andrea Pescetti <pescetti@apache.org> wrote:

> Peter Kovacs wrote:
> > One idea could be, to see if we can manage the profile in a way if the profile got
corrupted Open Office falls back to a default profile and tries to go from there.
> 
> The simplest way to approach the issue (since it is not reproducible in 
> general and, once fixed, does not come back even on the same system, 
> according to reports) is to provide an easy way to reset the user profile.
> 
> This can be done with a simple external tool that would simply 
> remove/rename the "user" folder within the ".openoffice" (or similar 
> name) folder. The tool would then be sent as a standard answer when the 
> issue is reported.

"Rename" is best, as it allows customisation to be brought forward to the new User Profile
(if User skills permit).

Rory

> 
> Next step might be to include a similar functionality in OpenOffice 
> itself through a menu item, like Tools - Reset Configuration or similar.
> 
> Someone might think that these are just workarounds, but we did have a 
> bug with profile migrations and that was fixed years ago - but still a 
> broken profile will remain broken. At the moment we don't have a common 
> way to reproduce the issue and I believe that the mitigation would be 
> more than enough.
> 
> Regards,
>    Andrea.
> 
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> 


-- 
Rory O'Farrell <ofarrwrk@iol.ie>

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