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From Matthias Seidel <matthias.sei...@hamburg.de>
Subject Re: Templates Site "Access Denied"
Date Wed, 22 Mar 2017 18:19:22 GMT
Am 20.03.2017 um 20:09 schrieb Marcus:
> Am 20.03.2017 um 17:56 schrieb Dave Brondsema:
>> On 3/16/17 4:48 PM, Marcus wrote:
>>> Am 06.03.2017 um 19:25 schrieb Dave Brondsema:
>>>> On 3/5/17 4:38 AM, Roberto Galoppini wrote:
>>>>>
>>>>>
>>>>> 2017-03-04 10:04 GMT+01:00 Marcus <marcus.mail@wtnet.de
>>>>> <mailto:marcus.mail@wtnet.de>>:
>>>>>
>>>>>     Am 03.03.2017 <tel:03.03.2017> um 00:43 schrieb Dave Brondsema:
>>>>>
>>>>>         A few bits I missed addressing on my prior email:
>>>>>
>>>>>                         I have been able to reproduce the error
>>>>> simply by
>>>>>                         visiting the site and
>>>>>                         clicking on the name of any template,
>>>>> using an incognito
>>>>>                         Chrome window on
>>>>>                         ChromeOS to ensure there are no
>>>>> statefulness issues.
>>>>>
>>>>>
>>>>>         I can't reproduce it like that.  The example link errors
>>>>> out, but all
>>>>> the
>>>>>         templates I find just browsing around work.
>>>>>
>>>>>                         I've no access to the site so can't
>>>>> investigate further.
>>>>>                         Can someone with
>>>>>                         admin rights investigate please?
>>>>>
>>>>>
>>>>>                     as you know for sure we also have no access to
>>>>> any webpages
>>>>>                     that are
>>>>>                     hosted by Sourceforge. So, we cannot do
>>>>> anything here.
>>>>>
>>>>>                     I don't know if somebody ping'ed already
>>>>> Sourceforge about
>>>>>                     this problem.
>>>>>                     But I'll do it here again.
>>>>>
>>>>>
>>>>>         This community should have access and should be able to
>>>>> maintain the
>>>>> site.
>>>>>         SourceForge users "aooadmin" and "ipv6guru" are admins of the
>>>>>         https://sourceforge.net/projects/aoo-templates/
>>>>>         <https://sourceforge.net/projects/aoo-templates/> project
>>>>> which
>>>>>         corresponds to the
>>>>>         templates.openoffice.org <http://templates.openoffice.org>
>>>>> site.  Others
>>>>>         can be added (ideally by those 2 users,
>>>>>         so we at SourceForge don't have verify identities). 
>>>>> Documentation
>>>>> for web
>>>>>         hosting is at
>>>>>        
>>>>> https://sourceforge.net/p/forge/documentation/Project%20Web%20Services/
>>>>>
>>>>>
>>>>> <https://sourceforge.net/p/forge/documentation/Project%20Web%20Services/>
>>>>> and
>>>>>         I
>>>>>         believe should work fine for the templates site, although
>>>>> we have
>>>>> made a few
>>>>>         specific customizations compared to regular SourceForge
>>>>> project web
>>>>> hosting.
>>>>>         Same goes for aoo-extensions.
>>>>>
>>>>>
>>>>>     OK, but I've no idea what to do to check and fix such erros? I
>>>>> think we
>>>>>     still need some help in this case.
>>>>>
>>>>>
>>>>> Dave as you know in past we got that stuff done by a contractor,
>>>>> as you probably
>>>>> remember it's a Drupal application and the community seems to lack
>>>>> the necessary
>>>>> expertise.
>>>>> If you have access to internal skilled resources it would be great if
>>>>> SourceForge could provide help with that, as you can see we're
>>>>> kind of stuck
>>>>> atm.
>>>>>
>>>>
>>>>
>>>> Yeah, I will see if there's anyone here that can help out.  It
>>>> might not happen
>>>> very quickly though, and in general we support just the hosting and
>>>> not the
>>>> Drupal/PHP code.  But we want OpenOffice to keep on doing great, so
>>>> I'll see if
>>>> we can provide any extra help.
>>>>
>>>> Who has an admin login to the templates site?  I think adding more
>>>> admins is the
>>>> first step, so people can try to check the permissions & metadata
>>>> on the bad
>>>> template entries.
>>>>
>>>> Once someone starts to dig into the code, my general debugging
>>>> approach would be
>>>> to grep the codebase for "Access Denied" and "If you were looking
>>>> for a
>>>> Template, this means it is no longer available." etc to see what
>>>> triggers that
>>>> error message.  I also wonder if the codebase is in git anywhere?
>>>
>>> Hi Dave,
>>>
>>> so, whats up now? Is there any help you can offer? The problem is
>>> not getting
>>> better.
>>>
>>
>>
>> From my last email, I was hoping we could get an Drupal admin login
>> to the
>> templates site.  Who would have that?
>
> I need to lookup my passwords. Then I can login as admin.
>
> However, this wouldn't help. AFAIK we have nobody with Drupal knowledge.

It would be great if you could also give me admistrative rights.
I'd like to update the ASF logo and am willing to learn the basics of
Drupal for that.

Regards, Matthias

>
> You could tell us what to look for and what to do in cases A, B, C,
> etc. But then it's better when you (SourceForge) do it yourself right
> away. ;-)
>
>> Also I'd like to see a better example of where this is failing.  The
>> example
>> http://templates.openoffice.org/en/node/8382 is the only one I've
>> seen and could
>> simply mean that template is gone.  What's an example of seeing a
>> template on
>> the site and then not being able to see its details & download it?
>
> I don't know of any other better examples. But IMHO there were some
> mails with links in the last days posted to this mailing list. I'm
> sure they can serve as examples. Please have a look for them.
>
> Thanks for your help.
>
> Marcus
>
>
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