On 3/16/17 4:48 PM, Marcus wrote:
> Am 06.03.2017 um 19:25 schrieb Dave Brondsema:
>> On 3/5/17 4:38 AM, Roberto Galoppini wrote:
>>>
>>>
>>> 2017-03-04 10:04 GMT+01:00 Marcus <marcus.mail@wtnet.de
>>> <mailto:marcus.mail@wtnet.de>>:
>>>
>>> Am 03.03.2017 <tel:03.03.2017> um 00:43 schrieb Dave Brondsema:
>>>
>>> A few bits I missed addressing on my prior email:
>>>
>>> I have been able to reproduce the error simply by
>>> visiting the site and
>>> clicking on the name of any template, using an incognito
>>> Chrome window on
>>> ChromeOS to ensure there are no statefulness issues.
>>>
>>>
>>> I can't reproduce it like that. The example link errors out, but all
>>> the
>>> templates I find just browsing around work.
>>>
>>> I've no access to the site so can't investigate further.
>>> Can someone with
>>> admin rights investigate please?
>>>
>>>
>>> as you know for sure we also have no access to any webpages
>>> that are
>>> hosted by Sourceforge. So, we cannot do anything here.
>>>
>>> I don't know if somebody ping'ed already Sourceforge about
>>> this problem.
>>> But I'll do it here again.
>>>
>>>
>>> This community should have access and should be able to maintain the
>>> site.
>>> SourceForge users "aooadmin" and "ipv6guru" are admins of the
>>> https://sourceforge.net/projects/aoo-templates/
>>> <https://sourceforge.net/projects/aoo-templates/> project which
>>> corresponds to the
>>> templates.openoffice.org <http://templates.openoffice.org> site.
Others
>>> can be added (ideally by those 2 users,
>>> so we at SourceForge don't have verify identities). Documentation
>>> for web
>>> hosting is at
>>> https://sourceforge.net/p/forge/documentation/Project%20Web%20Services/
>>>
>>> <https://sourceforge.net/p/forge/documentation/Project%20Web%20Services/>
and
>>> I
>>> believe should work fine for the templates site, although we have
>>> made a few
>>> specific customizations compared to regular SourceForge project web
>>> hosting.
>>> Same goes for aoo-extensions.
>>>
>>>
>>> OK, but I've no idea what to do to check and fix such erros? I think we
>>> still need some help in this case.
>>>
>>>
>>> Dave as you know in past we got that stuff done by a contractor, as you probably
>>> remember it's a Drupal application and the community seems to lack the necessary
>>> expertise.
>>> If you have access to internal skilled resources it would be great if
>>> SourceForge could provide help with that, as you can see we're kind of stuck
>>> atm.
>>>
>>
>>
>> Yeah, I will see if there's anyone here that can help out. It might not happen
>> very quickly though, and in general we support just the hosting and not the
>> Drupal/PHP code. But we want OpenOffice to keep on doing great, so I'll see if
>> we can provide any extra help.
>>
>> Who has an admin login to the templates site? I think adding more admins is the
>> first step, so people can try to check the permissions & metadata on the bad
>> template entries.
>>
>> Once someone starts to dig into the code, my general debugging approach would be
>> to grep the codebase for "Access Denied" and "If you were looking for a
>> Template, this means it is no longer available." etc to see what triggers that
>> error message. I also wonder if the codebase is in git anywhere?
>
> Hi Dave,
>
> so, whats up now? Is there any help you can offer? The problem is not getting
> better.
>
>From my last email, I was hoping we could get an Drupal admin login to the
templates site. Who would have that?
Also I'd like to see a better example of where this is failing. The example
http://templates.openoffice.org/en/node/8382 is the only one I've seen and could
simply mean that template is gone. What's an example of seeing a template on
the site and then not being able to see its details & download it?
--
Dave Brondsema : dave@brondsema.net
http://www.brondsema.net : personal
http://www.splike.com : programming
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