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Date: Sun, 23 Feb 2014 19:37:28 +0100
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 <CAK2iWdT99YPPoLkoTG8qD_icbBmifQgD1hUJ16tCX7eWNBvx_w@mail.gmail.com>
Subject: Re: Malware infection
From: jan i <jani@apache.org>
To: dev <dev@openoffice.apache.org>
Cc: johnbarrettrose2@gmail.com
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On 23 February 2014 19:21, Dave Barton <db@tasit.net> wrote:

> -------- Original Message  --------
> From: Max Merbald <max.merbald@gmx.de>
> To: dev@openoffice.apache.org
> Date: Sun, 23 Feb 2014 15:02:18 +0100
>
> > of course we are grateful for the tip.
>
> Agreed!
>
> > It seems, however, that Dave did not make that clear enough.
>
> From John's reactionary & unnecessarily abusive response, that is
> clearly the case.
>
> > He appears to be more annoyed by people who mention trouble with
> download than with those fraudulent people who provide downloads infected
> with malware.
>
> 100% incorrect! Regrettably, my commentary came across to John and
> possibly others, in a way that it was not intended.
>
> > Please be so kind as to tell us from where you downloaded the infected
> version of OpenOffice
>
> That would be "interesting", but of little value. OpenOffice.org, Apache
> OpenOffice, LibreOffice and numerous other OSS projects projects have
> suffered this kind of fraud since the internet came into existence. Even
> if we could cut off this one Google fraudster, he/it would simply
> reappear under a different identity, along with hundreds of other
> like-minded fraudsters out there.
>
> > Dave conveniently forgot to ask for that.
>
> "conveniently..." What do you mean by this snotty attitude?
>
> John, do you see how Max's above "hopefully" innocent comment can be
> misinterpreted into something that was not intended. This is one of the
> pitfalls of trying to provide user support without the ability to read
> the mind of those who pose the question/issue.
>
> > We apologise for the misunderstanding.
>
> +1 from me.
>
> > and hope that by now you found yourself an uninfected download for
> OpenOffice.
>
> With the wisdom of hindsight, I think we can be confident that this is
> the case.
>
> > Yours sincerely
> >
> > Max
>
> After more than decade of "attempting" to provide support and
> contributions to the OOo/AOO project, it appears that I lack the ability
> to contribute anything worthwhile. Therefore, I will remove myself from
> Apache and move on to other interests.
>

Please reconsider that, we are all just humans who make good/bad judgements
and THAT IS ALLOWED in  here.

Speaking with my PMC hat on, we would have a really dull community if we
only accepted mails that conformed to a non-existing standard. We want to
have (and do have) a vibrant community, where the mails sometimes are a bit
on edge.

This ML is NOT a user support mail list so users should expect more rough
responses, than on e.g. forums.a.o

Its unfortunate that your response ended up like this. But please put it
behind you as one of those events you dont want to think long about.

Life is too short to take a single event to seriously !
Developing/supporting/being part of openSource/Apache/AOO is (and should
always be) fun.

In the hope to see continued contributions from you
rgds
jan I.


> Dave
>
>
>
>
>
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