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From "F C. Costero" <>
Subject Re: Reporting a problem with the OpenOffice website
Date Thu, 30 Jan 2014 23:26:16 GMT
I'm sorry to hear you are having a stability problem. Please try resetting
your user profile as explained in this tutorial on the user forum:
You don't need to register on the forum to read it.
Best regards,

On Thu, Jan 30, 2014 at 2:54 PM, Richard Tomlinson <>wrote:

> I have been using OpenOffice for a few years, originally the Sun
> Microsystems official version.
> Since installing 4.0.1 I have been unable to get any work done as
> OpenOffice crashes almost immediately no matter what file I open. Proceeds
> to file recovery than crashes again.  I have read everything I can
> understand in the user help section and can not fix the issue. I
> uninstalled 4.0.1 and installed the previous version 3.4.? but now it
> crashes also.
> I must abandon use of this product as it prevents me from accomplishing
> useful work.  This is a very large and complex product and would be
> wonderful if it worked.  For future users perhaps you should concentrate on
> the fundamentals, stability and ease of updating.
> Richard Tomlinson
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