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From Rory O'Farrell <>
Subject Re: support! What support? You need a direct method!
Date Mon, 21 Oct 2013 07:55:22 GMT
On Sun, 20 Oct 2013 19:51:06 -0500
kpure <> wrote:

> Your support does not work for me! You need a direct and personal 
> method of support such as I need now!
> I have a problem with Open Office 4.0.1 AOO401m5(Build:9714) - Rev. 
> 1524958 2013-09-20 11:40:29 (Fr, 20 Sep 2013) on Windows & Enterprise 
> 32bit. I save pages and they seem to save, but they revert to an 
> earlier form of the page upon re opening! I have gone through posting 
> my problem and trying what is suggested in the support pages to 
> uninstall and reinstalls, resetting personal preferences, deleted old 
> versions and cash! Still have the same problem! I am to the point 
> where I am uninstalling it and will never use Apache again! You used 
> to be my only choice over Microsoft, but now I am reconsidering this! 
> All I ask for in a writer is that I can type, spell check and 
> grammar, cut and paste words pictures and Hypertext web sites. But, 
> most of all save my work so I do not have to do it over and over 
> again! I do not want or need all the rest! This problem of reverting 
> back to an earlier form is a problem from the early 1990s! I would 
> think you were more evolved as a program by now! I have tired your 
> methods, now lets us try another way, like for example, open desktop 
> with your support! Obviously I have a glitch, by a means of software, 
> conflict, corruption or that dreaded operator error, I do not know, 
> but it is real and we need this corrected and soon or I will have to 
> rightly assume it is a software problem and change programs!
This is almost certainly a configuration problem on your computer, particularly if it continues
since the early 1990s. Have you some form of automated backup/restore or security program
operating? It may be easiest for you to try an alternative, particularly as you say you only
require a text editor. I'd suggest trying AbiWord.

Rory O'Farrell <>

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