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From "Marcus (OOo)" <marcus.m...@wtnet.de>
Subject Re: [Website]
Date Wed, 14 Aug 2013 20:32:14 GMT
Am 08/14/2013 10:11 PM, schrieb Rob Weir:
> On Wed, Aug 14, 2013 at 3:37 PM, Marcus (OOo)<marcus.mail@wtnet.de>  wrote:
>> Since a few weeks we get mails with just "[Website]" as subject.
>>
>> Just one word is not really meaningful to classify the mail content on the
>> first view. So, I'm wondering from where they come from and how to improve
>> this?
>>
>
> These probably come from the contact page:
>
> http://www.openoffice.org/contact_us.html

ah, thanks.

> See:  For problems with the www.openoffice.org website, please contact
> us via Development mailing list.
>
> That page covers contacts for reporting bugs, website and wiki
> problems, press, etc.   But the very first link on the page is for
> support.  I assume it requires an advanced degree in psychology to
> understand why someone would skip over that link and go to another.

Yes, especially because the hint with the dev@ link is one of the last 
options. So, it doesn't make sense to exchange it with others in the 
section as this would just move the problem to the l10n@ or bz@ mailing 
list.

OK, seems to be the last remaining 2.5% that never can be improved.

Marcus


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