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From Roberto Galoppini <roberto.galopp...@gmail.com>
Subject Re: OpenOffice Community Survey
Date Thu, 11 Apr 2013 08:58:28 GMT
I think we should try to make a survey that would help us to figure
out the Net Promoter score, a customer loyalty metric ranging from
-100% (everybody is a detractor) to +100% (everybody is a promoter).

Roberto

2013/4/11 Stan Helton <stanhelton@gmail.com>:
>
> On 4/10/2013 5:40 PM, Rob Weir wrote:
>>
>> I'd like to start moving ahead toward a user survey.   I have an
>> installation of LimeSurvey setup on my server and am learning how to use
>> it.
>>
>> Before going live with a survey of thousands of users I'd like to do an
>> end-to-end test by having a simple survey of us, members of the OpenOffice
>> project.
>>
>> I have some ideas for questions, things like:
>>
>> 1) How long have you been using OpenOffice?
>>
>> 2) How long have you been involved with the OpenOffice project?
>>
>> and so on.
>>
>> But I want to check to see if anyone has some other interesting questions
>> you think we should ask?
>>
>> Remember, this is a community survey, not a survey of users.
>>
>> Regards,
>>
>> -Rob
>>
> Rob,
>
> For the final version it might be well to include a few questions about how
> OpenOffice is used:
>
> 1) Do you used OpenOffice in your home or business or both?
> 2) What features do you find most useful?
> 3) If you could add one feature what would it be?
>
> Stan
>
> --
> Courtesy is the grease that keeps the wheels of civilization turning. Robert
> Heinlein
>
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