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From janI <j...@apache.org>
Subject Re: wiki.openoffice.org is down, and pam is not runing so sudo is not possible.
Date Sun, 31 Mar 2013 12:39:47 GMT
On 31 March 2013 13:55, imacat <imacat@mail.imacat.idv.tw> wrote:

>     OK.  I gained control to ooo-wiki2-vm now, with the help from Gavin
> (gmcdonald).  The system is updated, and ooo-wiki2-vm is scheduled to
> reboot on 4/1 0:00am GMT+0, 12 hours from now.
>
Super, thanks !!!

I left you a message on #asfinfra, about the raw devices (reboot, causes
loss of raw devices), hopefully that was solved, otherwise mwiki will be
down 12 hours from now.

rgds
Jan I.

>
> On 2013/03/31 17:24, janI said:
> > On 31 March 2013 08:51, imacat <im,
> > acat@mail.imacat.idv.tw<imacat@mail.imacat.idv.tw>
> >> wrote:
> >
> >>     Sorry I was not able to attend to this discussion in the past couple
> >> of days.
> >>
> >>     Yes, I have no access to ooo-wiki2 ever since.  And no, I worked
> >> with gmcdonald and danielsh for my ooo-wiki2 access on 2013/1/20
> >> 5:02am-7:36am GMT+0, but failed.  For more than two hours all of us
> >> cannot find anything that may deny my access.  We had tried everything
> >> we could think of.  I'm looking at my IRC log now.  Sorry I did not try
> >> again.  I see no new possibility to solve my access problem, I had to
> >> return to my paper, and I thought I can depend on janI for a short time.
> >>
> >
> > Thanks for trying to stay on the boat, you are a key person being full
> part
> > of both infra and aoo.
> >
> > You (and the community) can depend on me, I wanted (and want) to help
> keep
> > the servers running by trying to become part of infra,  but it is no fun
> > working in a project without the possibility of being part of the
> project.
> > I have not quit, but simply put infra work at a lower priority than my
> l10n
> > work.
> >
> >
> >>     I'm more than happy to keep the package updated on ooo-wiki2, as I
> >> do now on ooo-forum and previously on ooo-wiki, once my ooo-wiki2 access
> >> problem is solved.  That does not take extra time.
> >>
> >
> > The outstanding issues with our servers are documented in jira:
> > INFRA-5767 <https://issues.apache.org/jira/browse/INFRA-5767>
> > INFRA-6070 <https://issues.apache.org/jira/browse/INFRA-6070>
> > INFRA-6071 <https://issues.apache.org/jira/browse/INFRA-6071>
> >
> > and bugzilla also contains some open issues for mwiki.
> >
> > rgds
> > jan I.
> >
> >
> > On 2013/03/28 18:36, janI said:
> >>> On 28 March 2013 06:56, Jürgen Schmidt <jogischmidt@gmail.com> wrote:
> >>>
> >>>> On 3/28/13 3:37 AM, janI wrote:
> >>>>> Online again.
> >>>>
> >>>> thanks for taking care of it
> >>>>
> >>>>
> >>>>>
> >>>>> somehow fs decided to go r/o, which caused mysql and pam to stop,
> >>>> requiring
> >>>>> the knife method for reboot. After reboot part of the config was
lost
> >>>> (raw
> >>>>> devices), which I created again.
> >>>>>
> >>>>> Infra politely reminded me, that there are
> >>>>>    - 91 packages that can be updated
> >>>>>    and some security patches (no details listed in this mail)
> >>>>>
> >>>>> I thought some of the others took care of that, as they used to
(I
> have
> >>>>> just heard that I am the only aoo with access, because the others
> >> havent
> >>>>> asked for it yet) ?
> >>>>>
> >>>>> If I am really the only one caring for our mwiki, I agree with rob愀
> >>>>> concern about a single person being a risk !!
> >>>>>
> >>>>> Any thought on how we can remedy this situation ?
> >>>>
> >>>> We can summarize/document the things that are most important to know
> and
> >>>> how typical problems have to be addressed. How to get notified and how
> >>>> start the necessary steps.
> >>>>
> >>> It is documented, more than it have ever been.
> >>> - Ubuntu/ATS/httpd/mysql/mwiki maintenance is documented on the
> >> respective
> >>> sites
> >>> - All our changes are documented in infra svn
> >>>
> >>>  Searching for volunteers who are really committed and able to fix
> >>>> problems. And who are interested to build the necessary minimal
> skills.
> >>>>
> >>> Define the communication plan in case of any problems, who start
> working
> >>>> on it etc to avoid duplicate work.
> >>>>
> >>>
> >>> The same for other critical services. I know it is not easy to find
> >>>> enough people to cover it completely but it should be our goal to
> staff
> >>>> a small (but working) team of volunteers.
> >>>>
> >>>
> >>>
> >>>> Keeping in mind that a working infra structure with important running
> >>>> services is important and keeping it running is a very important and
> >>>> valuable contribution to the project.
> >>>>
> >>>
> >>> I totally agree on that point, which is why I have been active daily
> for
> >> 4
> >>> month on #asfinfra helping with different issues (more non AOO than
> >> AOO), I
> >>> thought I had earned some merit, but it seems I lack some skills to be
> >> part
> >>> of that project.
> >>>
> >>> I understand from the comment, that the point I tried to make was not
> >>> direct enough, so let me make it clear.
> >>>
> >>> At the moment there are 5 AOO committers (if I count correctly) who are
> >>> also Infra committers and passive online more or less daily on
> #asfinfra
> >> (2
> >>> online last night and a third logged on during the incident).
> >>>
> >>> A couple of weeks ago, #asfinfra started using a ranking system (my
> word
> >>> for it). Infra committers had a + added to their nick (was given
> voice),
> >>> when I asked on the list why, I got the following answer:
> >>>    "Today there are 80 people online, we want to be able to see
> regulars"
> >>>
> >>> I am not infra, it seems I lack some skills and I dont like being
> second
> >>> rank (while doing a lot of work), so that was the day I decided to stay
> >> off
> >>> the channel, if being online and active daily for months is not
> "regular"
> >>> then it is not a place for me.
> >>>
> >>> The nagios alert woke me up last night, and it took me small 3 hours to
> >> get
> >>> it back online (with the help of gmcdonald), and I asked myself why do
> >> this
> >>> when I am seen as a non regular second rank person.
> >>>
> >>> So please consider this my notice from mwiki.
> >>>
> >>> I will not spent time providing a service level in a project which I am
> >> not
> >>> considered part of, I will leave that to those who are part of
> infra/AOO
> >>> and concentrate my programming work here in AOO where my work at least
> is
> >>> being seen essential.
> >>>
> >>> jan I.
> >>>
> >>>
> >>>
> >>>
> >>>
> >>>> Juergen
> >>>>
> >>>>
> >>>>>
> >>>>> rgds
> >>>>> jan I.
> >>>>>
> >>>>>
> >>>>> On 28 March 2013 02:13, Alexandro Colorado <jza@oooes.org>
wrote:
> >>>>>
> >>>>>> ah spoke too soon, it was the cache talking
> >>>>>>
> >>>>>>
> >>>>>> On 3/27/13, Alexandro Colorado <jza@oooes.org> wrote:
> >>>>>>> I am able to access it.
> >>>>>>>
> >>>>>>> On 3/27/13, janI <jani@apache.org> wrote:
> >>>>>>>> hi.
> >>>>>>>>
> >>>>>>>> I just got an alert that wiki is down (1 night in spain),
and it
> >> seems
> >>>>>> to
> >>>>>>>> have a severe problem, prohibiting me from doing sudo
and
> restoring
> >>>> it.
> >>>>>>>> The
> >>>>>>>> people at infra-root who have backdoor access is not
available on
> >> irc
> >>>> at
> >>>>>>>> the moment, so I hope they will notice during the next
hours. I
> need
> >>>>>> them
> >>>>>>>> to reboot, because a lot of services simply stopped
running (incl.
> >> pam
> >>>>>>>> and
> >>>>>>>> mysql).
> >>>>>>>>
> >>>>>>>> I will check on the situation in the morning (about
8 hours from
> >> now).
> >>>>>>>>
> >>>>>>>> rgds
> >>>>>>>> jan I.
> >>>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>> --
> >>>>>>> Alexandro Colorado
> >>>>>>> Apache OpenOffice Contributor
> >>>>>>> http://es.openoffice.org
> >>>>>>>
> >>>>>>
> >>>>>>
> >>>>>> --
> >>>>>> Alexandro Colorado
> >>>>>> Apache OpenOffice Contributor
> >>>>>> http://es.openoffice.org
> >>>>>>
> >>>>>>
> ---------------------------------------------------------------------
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> >>>>>> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>>>>>
> >>>>>>
> >>>>>
> >>>>
> >>>>
> >>>> ---------------------------------------------------------------------
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> >>>> For additional commands, e-mail: dev-help@openoffice.apache.org
> >>>>
> >>>>
> >>>
> >>
> >>
> >> --
> >> Best regards,
> >> imacat ^_*' <imacat@mail.imacat.idv.tw>
> >> PGP Key http://www.imacat.idv.tw/me/pgpkey.asc
> >>
> >> <<Woman's Voice>> News: http://www.wov.idv.tw/
> >> Tavern IMACAT's http://www.imacat.idv.tw/
> >> Woman in FOSS in Taiwan http://wofoss.blogspot.com/
> >> OpenOffice http://www.openoffice.org/
> >> EducOO/OOo4Kids Taiwan http://www.educoo.tw/
> >> Greenfoot Taiwan http://greenfoot.westart.tw/
> >>
> >>
> >
>
>
> --
> Best regards,
> imacat ^_*' <imacat@mail.imacat.idv.tw>
> PGP Key http://www.imacat.idv.tw/me/pgpkey.asc
>
> <<Woman's Voice>> News: http://www.wov.idv.tw/
> Tavern IMACAT's http://www.imacat.idv.tw/
> Woman in FOSS in Taiwan http://wofoss.blogspot.com/
> OpenOffice http://www.openoffice.org/
> EducOO/OOo4Kids Taiwan http://www.educoo.tw/
> Greenfoot Taiwan http://greenfoot.westart.tw/
>
>

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