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From Oliver-Rainer Wittmann <>
Subject Re: [AOO 3.4/3.4.1] crashes due to upgraded user profile from former OOo installation
Date Fri, 15 Feb 2013 13:37:28 GMT

On 15.02.2013 13:52, Rob Weir wrote:
> On Fri, Feb 15, 2013 at 6:53 AM, Oliver-Rainer Wittmann
> <> wrote:
>> Hi,
>> I would like to draw your attention on issue 121625 [1] - a tracking issue
>> for the crashes which had been reported in Bugzilla and in the forum (as I
>> know from Hagar) which occur right a couple of seconds after the application
>> start.
>> I was able to reproduce such crashes - for details have a look at the issue.
>> Due to two viral flues which knocked me out for all together more than two
>> weeks it took some time to find the root cause.
>> I think I have found it - again look at the issue for details.
>> I will commit a patch to avoid such crashes in the future.
> How many issues do we have that cause a random crash?
> I thought there were two different issues:
> 1) Profile corruption
> 2) Checking for extension updates
> Is this uncaught exception issue a new one?  Or is it the root cause
> of one (or both) of the above two issues?

It seems I need to be more verbose here on the list ;-)

It is the root cause for both which are more or less the same.
A user profile corruption in the extension databases causes crashes when 
checking for extension updates. Extension updates can be triggered 
manually or automatically as part of the checking for an application update.

Best regards, Oliver.

>> I have also given a workaround in the issue which someone could document in
>> the forum as well. (As I had already discussed this workaround in another
>> thread with Hagar may be this has been already done.)
>> [1]
>> Thanks for your attention.
>> Best regards, Oliver.

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