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From Rob Weir <robw...@apache.org>
Subject Re: [IMPORTANT, DISCUSS]: no migration/use of former user profile with AOO 4.0
Date Thu, 17 Jan 2013 02:16:59 GMT
On Wed, Jan 16, 2013 at 6:49 PM, Regina Henschel
<rb.henschel@t-online.de> wrote:
> Hi Rob,
>
> I had the crash problem too, but unfortunately I do not have the user
> profile any longer. But I can list some things, which I usually do with each
> version:
>

Wow, this is quite a list!

So let's play detective here, and "think like a bug".  If something
went wrong, what are likely causes?

-- The profile conversion can't be totally broken or it would fail for
every upgrade

-- It cannot depend on a very rare situation, like a specific macro
import or a rarely used extension, otherwise we would not see many
reports at all.

So what is in the middle?   Volume of changes?  Exceeding a specific
string length?  Some data type conversion issue?  Locale dependency?
Character set conversion?

If it is any single cause then it could be narrowed down by a binary
search style set of tests.  Tedious, but doable.

> - Add name to user data, turn off "Help Agent", increase Graphics cache to
> maximum, number of objects to 100, set number of undo steps to 20.
> - In Pathes: Add AutoCorrect, AutoText, Gallery, and Templates from a folder
> outside my home directory, do not make it the default. Set Graphics to the
> default Windows folder for personal pictures.
> - Set Macro Security to Medium.
> - Set JRE to Java 1.6.0.37.
> - Have Online Update to check automatically every week.
> - Clear checkbox "Size optimation for ODF settings".
> - Set HTML to Export OOoWriter and Character set UTF-8.
> - Change Languages to not use the "default" item, enable both items in
> enhanced language support.
> - Set personal document templates from the added path (see above) as default
> template.
> - Define own toolbar in Draw and in Impress with commands for macros.
> - Import about 10 macro libraries.
> - In Draw and Impress: Dock toolbar 'Options' to the left and customize it.
> Customize the drawing toolbar to show the toolboxes instead of single
> shapes. Drag the zoom sub-toolbar from the standard bar and dock it. Stack
> Page pane and Style&Formatting window.
> - Customize standard toolbar: remove, disable and add commands.
> In Writer dock table and numbering toolbar to the right, Style&Formatting
> window to the left, show drawing toolbar, customize standard toolbar, define
> own toolbar for macros.
>  - Install a German or an English language pack, depending on which is the
> basis installation. Make sure the dictionary is installed and install it, if
> it is missing. Keep the default installed extensions.
>
> Including the recent document list, this results always in a
> registrymodifications.xcu with size around 800KB.
>
> All that was done on WinXP. [I'm now on Win7.]
>
> I think, this might give you an imagination of "highly customized".
>
> Kind regards
> Regina
>
> Rob Weir schrieb:
>
>> On Wed, Jan 16, 2013 at 12:49 PM, Kay Schenk <kay.schenk@gmail.com> wrote:
>>>
>>>
>>>
>>> On 01/15/2013 12:48 AM, Herbert Duerr wrote:
>>>>
>>>>
>>>> On 14.01.2013 22:50, Hagar Delest wrote:
>>>>>
>>>>>
>>>>> Le 14/01/2013 12:06, Oliver-Rainer Wittmann a écrit :
>>>>>>
>>>>>>
>>>>>> Does exist a description (may be inclusive a blob of the former user
>>>>>> profile) to reproduce the problem?
>>>>>
>>>>>
>>>>>
>>>>> Sadly, no.
>>>>> XP seems the version where it occurs the most.
>>>>
>>>>
>>>>
>>>> Was the profile migration problem also reported on Mac, Linux or
>>>> FreeBSD? If it was mostly an XP problem then the observation by Stephan
>>>> Bergmann mentioned in
>>>>
>>>>
>>>> http://ooo-forums.apache.org/en/forum/viewtopic.php?t=55017&p=242599#p242632
>>>> could be real the root cause of all our profile migration related
>>>> instabilities.
>>>
>>>
>>>
>>> as an FYI...I use linux 32 bit rpm, and have never had a user profile
>>> issue,
>>> that I know of :]
>>>
>>
>> I've never seen the issue either, on Windows XP, 7 or 8.
>>
>>
>> But I do have a clean XP virtual machine image that I can run some
>> tests on.  If anyone has a suggestion on how one can force the problem
>> to occur, let me know.
>>
>> I assume it is some form of:
>>
>> 1) Install OOo 3.3.0
>>
>> 2) Do a bunch of stuff that triggers profile changes
>>
>> 3) Upgrade to AOO 3.4.1
>>
>> 4) Kaboom!
>>
>> But what are some things I should do for step #2?
>>
>> -Rob
>>
>>>
>>>>
>>>> The (very incomplete) stacks of the crash that I saw all mentioned the
>>>> update service being involved. This also fits with the observation that
>>>> the crash apparently happened after a predictable time, e.g. 30 secs,
>>>> which would also point to a problem in the update service.
>>>>
>>>>> Next time I'll try to make a copy of the whole profile.
>>>>
>>>>
>>>>
>>>> We're looking forward to it, thanks!
>>>>
>>>> Herbert
>>>
>>>
>>>
>>> --
>>> ------------------------------------------------------------------------
>>> MzK
>>>
>>> "No act of kindness, no matter how small, is ever wasted."
>>>                                   -- Aesop
>>
>>
>

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